Patient Services Assist Grade 2

**Reference Number**:2839

**Category**:Allied Health

**Department**:Radiology

**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Radiology & Molecular Imaging and therapy department/division**:

- Austin Radiology provides imaging services across all three campuses whilst Molecular Imaging is located at the Austin Hospital. Radiology at the Austin campus provides services to acute inpatients, Emergency department patients, outpatients and patients undergoing interventional radiology procedures.
- Radiology at the Repatriation campus is the major outpatient facility and provides General Radiography, CT, Ultrasound, Fluoroscopy, minor intervention and Mammography services The Molecular Imaging and Therapy service similarly provides a wide range of services to both inpatients and outpatients at the Austin campus, with the growing delivery of therapies being performed at the Austin site. Both departments require a true multi-disciplinary approach to ensure that state of the art care is provided to the community.
- There are approximately 20 Patient Service Assistants (PSAs) employed across both departments and they form an integral part of these teams.
- They are essential in the efficient work flow of each department. PSAs in each area perform both patient transport and patient support services

**About the role**:
**Patient Transport & Movement**
- Patient bed/trolley/wheelchair transfers to and from Radiology or Molecular Imaging from other wards and departments
- Patient transfers to the Mortuary with assistance of another staff member.
- Be able to perform all methods of patient transport including wheelchairs, trolleys, beds including the use of bed movement devices

**Maintain a clean and tidy environment**

**Infectious Cleaning (Including VRE/COVID/Gastroenteritis)**

**Use of Technology**
- PSAs need to use an Electronic Task Allocation System in Radiology and Molecular Imaging and Therapy which allocates the PSA team

**About you**
- As the Patient Service Assistant, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- A commitment to Austin Health values: Our actions show we care, We bring our best, Together we achieve and We shape the future
- Concise written and verbal skills
- Computer literate
- Commitment and responsibility to follow safe Radiation working practices to keep exposure to ionising radiation for self, other staff members and patients As Low As Reasonably Achievable (ALARA principles) by minimising exposure time to the radiation source or Maximising distance from the source
- Flexible attitude with an ability to work as a team member
- Highly developed interpersonal skills
- Physically fit
- Completed PSA Certificate - Certificate III in Health (Patient Services)

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 21 April 2025