Patient Services Assistant Grade 2

4 days ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:3758

**Category**:Allied Health

**Department**:Radiology

**_Are you a current Austin Health employee?_**
- **Full and part time positions available**:

- **Heidelberg locations (work across two locations)**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Department**

Austin Radiology provides imaging services across all three campuses whilst Molecular Imaging is located at the Austin Hospital, Radiology at the Austin campus provides services to acute inpatients, Emergency department patients, outpatients and patients undergoing interventional radiology procedures.

Radiology at the Repatriation campus is the major outpatient facility and provides General Radiography, CT, Ultrasound, Fluoroscopy, minor intervention and Mammography services. The Molecular Imaging and Therapy service similarly provides a wide range of services to both inpatients and outpatients at the Austin campus, with the growing delivery of therapies being performed at the Austin site. Both departments require a true multi-disciplinary approach to ensure that state of the art care is provided to the community.

**About the role**

Patient Services Assistants (PSAs) are essential in the efficient workflow of each department. PSAs in each area perform both patient transport and patient support services

A regular day will see you:

- Conducting patient bed/trolley/wheelchair transfers to and from Radiology or Molecular Imaging from other wards and departments
- Patient transfers to the Mortuary with assistance of another staff member
- Maintain a clean and tidy environment
- Infectious Cleaning (Including VRE/COVID/Gastroenteritis)
- PSAs need to use an Electronic Task Allocation System in Radiology and Molecular Imaging and Therapy which allocates the PSA team

**About you**

As the Patient Service Assistant, you will have excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Certificate III in Health (Patient Services)
- Computer literacy skills
- Commitment and responsibility to follow safe Radiation working practices
- Flexible attitude with an ability to work as a team member
- Be able to perform all methods of patient transport including wheelchairs, trolleys, beds including the use of bed movement devices

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: 14 September 2025

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