Case Manager

2 weeks ago

Bedford Park, Australia Westpac Group Full time

Full time permanent role based in Bedford Park
- Flexible work arrangements
- Financial Services background desirable

**How will I help?**
The Case Managers in ECM are responsible for direct liaison with customers, Executors, Beneficiaries, Solicitors, Advisers, Insurers and the Trustee in relation to claims lodged for Total and Permanent Disablement, Salary Continuance Insurance, Permanent Incapacity, Terminal Medical Condition, Financial Hardship, Compassionate Grounds and Deceased Estates. The role requires a high degree of personal resilience and exceptional communication skills given the complex nature of these claims. The ability to deal with multiple stakeholders, internal and external, whilst remaining the one point of contact with our member is paramount for success in the role.

**What's in it for me?**
You will build your profile internally with stakeholders and be part of the future of a business that has been around for 200 years and whose vision is becoming the world’s best service company. You’ll be working for an organisation that supports development, internal career moves and flexible working. Along with competitive salary, you’ll receive Westpac’s generous benefits and a whole array of customer discounts. Being an integral part of the broader Westpac group, you will constantly be challenging the status quo and deliver high quality customer outcomes.

**What do I need?**
- Resilient, team player, professional, high attention to detail, ability to work under pressure, adaptable to change.
- Strong emotional resilience
- Advanced written and verbal communication skills, including the ability to produce sound written external correspondence
- Experience in liaising with Senior stakeholders and 3rd parties
- Previous Case Management experience

**What's it like to work there?**
At the Westpac Group, we have a vision to be one of the world's great service companies - this means helping our people, customers and communities to prosper and grow. We aim to be leaders in diversity, flexibility and as an equal opportunity employer.

You will join one big, supportive team - but you will also be doing your bit to reach our vision to become of the world’s greatest service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

Start here. Just click on the APPLY button.
- Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants. The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines._

  • Case Manager

    1 week ago

    Bedford Park, Australia Westpac Group Full time

    Full time permanent role based in Bedford Park - Financial Services background desirable **How will I help?** The Case Managers in ECM are responsible for direct liaison with customers, Executors, Beneficiaries, Solicitors, Advisers, Insurers and the Trustee in relation to claims lodged for Total and Permanent Disablement, Salary Continuance Insurance,...

  • Case Manager

    21 hours ago

    Noble Park, Victoria, Australia AMES Australia Full time $80,000 - $100,000 per year

    Settlement Support and Community Care | Noble Park | Maximum Term - Full-timeMultiple full-time maximum term positions to 30 June 2026, based at our Noble Park siteProvide case management to humanitarian entrantsAnnual salary is $70, % superOther benefits include:Regular performance feedback and performance review processSupportive environment and caring...

  • Case Manager

    1 week ago

    Macquarie Park, Australia DXC Technology Full time

    Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales. The Case Manager will assist and support injured worker’s return to work through the delivery of person-centred case management to ensure entitlements to compensation are made appropriately. Dealing with internal and external stakeholders is...

  • Business Recoveries Case Manager

    1 day ago

    Bedford Park, Australia Westpac Group Full time

    Create your best future and join Westpac as a Business Recoveries Case Manager **What’s the role?** **This is a 12 month contract role based in Adelaide** As a Business Recoveries Consultant, you will be a key member of Business Assist, with your role being paramount to helping contribute to the delivery of Westpac’s vision and strategic...

  • Case Manager

    3 days ago

    Macquarie Park, Australia The Benevolent Society Full time

    **Full time position based in Macquarie Park**: - ** $93k - $100k inclusive of Super + Salary Packaging**: - **Flexible Friendly organisation, hybrid work options available** The Benevolent Society’s vision is to **build a just society where all Australians can live their best life**. For more than 200 years we have supported people at the margins of...

  • Case Manager

    3 weeks ago

    Parramatta Park, Queensland, Australia EML Group Full time

    EML Group Parramatta, New South Wales, Australia Case Manager EML Group Parramatta, New South Wales, Australia As part of our diverse team based in Parramatta, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. We have multiple entry level roles...

  • Case Manager

    1 week ago

    Collingwood Park, Queensland, Australia Launch Housing Full time $46 - $49

    Why join Launch HousingLaunch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and...

  • Case Manager

    3 weeks ago

    Parramatta Park, Queensland, Australia QBE Insurance Full time

    OverviewJoin to apply for the Case Manager role at QBE Insurance1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at QBE InsurancePrimary DetailsLocation: Parramatta or NewcastleType: Permanent, full timeHybrid role, happy to talk flexible workingThe opportunityWe are seeking a Case Manager to join our Workers' Compensation...

  • Case Manager

    2 weeks ago

    Parramatta Park, Queensland, Australia QBE Insurance Full time

    OverviewCase Manager role at QBE Insurance – Parramatta, NSW. Full-time, permanent, hybrid working arrangement available.Location: Parramatta • Type: Permanent, full-time • Hybrid role, flexible working options available.The opportunityWe are seeking a Case Manager to join our Workers' Compensation Self-Insurance team based in Parramatta. As a Case...

  • Divert Case Manager

    2 weeks ago

    Oaklands Park, Australia Lutheran Care Full time

    Posted: 26/05/2025 Closing Date: 06/06/2025 Salary: $85,124.00 - $91,593.00 Job Type: Permanent - Part Time Location: Oaklands Park Job Category: Community Services & Development **Welcome to Lutheran Care!** We are an energetic, forward thinking, not-for-profit organisation, providing support to people who need it most. From South Australia to the...