Host - La Piazza

Bankstown Sports is one of NSW's largest and leading reputable clubs, and is a proud supporter of the local community. Members and patrons are drawn to our club; as they enjoy a great atmosphere, excellent dining options and exceptional service. With over 120,000 members and 530 employees, Bankstown Sports provides a diverse venue for everyone.

We are currently seeking a dedicated Host to work within Bankstown's iconic La Piazza This is an exciting opportunity to deliver your professionalism and be the first point of contact for all guests.

**Key responsibilities include**:

- Demonstrating our Culture Values - Strong Team Player, Willingness to Surprise and Delight our guests and a 'Can-Do' Attitude.
- Greeting all customers and projecting a positive, motivated and friendly image to guests and staff
- Assisting with all customer enquiries, or requests regarding products and services
- Providing efficient and accurate service of food & beverage items to customers in bar areas and/or functions
- Restaurant duties; including table preparation, food & beverage service and cleaning duties
- Food and bar service, where required
- Building and maintaining positive customer relationships, across a broad range of diverse cultures
- Cash handling

**Essential criteria**:

- Experience working in an al a carte restaurant environment and/or Host
- Knowledge of responsible service of alcoholic and non-alcoholic beverages
- Exceptional communication and customer service skills
- Ability to create and maintain relationships
- Ability to work independently or as a part of a team
- Ability to communicate effectively (verbal and written)
- Ability to provide an effective approach to Customer Service delivery
- Excellent numeracy and literacy skills
- Efficient cash handling skills
- Ability to work as part of a team
- Strong work ethic
- Multi-tasking abilities
- Exceptional conflict resolution techniques
- Must have RSA and RCG qualifications (or willingness to obtain)
- Immaculate personal presentation
- Flexibility to work when required: weekday’s and weekend’s

About the Benefits
- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

How to Apply..

Bankstown Sports is an Equal Opportunity Employer