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Executive Director
2 weeks ago
**Job Details**:
**Location**
Canberra
**Salary**
Negotiable
**Job Type**
Contract
**Ref**
BBBH95611_1667956497
**Contact**
Michelle Somlyay
**Posted**
about 6 hours ago
Executive Director - ICT Service Operations
- ** Initial 12-month contract + 12-month extension**:
- ** Australian Citizenship is a requirement for this role**:
- ** Canberra location**
**Our Client**
Our client is highly respected organisation, who provides services and supports to thousands of individuals around Australia. With multiple locations around Canberra, this vital Government organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies, and initiatives that will improve the quality of life for Australia's most vulnerable.
**The Role**
This role is a leader of leader's roles within the ICT Services Branch, with line management responsibilities for 4 ICT Directors. Domain knowledge and senior management experience will be crucial to this role.
**Key duties**:
- Create, articulate, and lead the strategic direction for ICT Service Operations Section of the ICT Services Branch.
- Provide oversight and senior leadership for the NDIA ICT Service Desk, ICT Service Management, ICT Monitoring and Reporting and ICT Security services.
- Effectively manage competing priorities, delivering high value outcomes in accordance with the strategic priorities of the Office of the CIO
- Create increased value in operational outcomes through better efficiency or measurable improvement
- Executive communication skills, including writing papers to the Executive Leadership Team or NDIA Board, creating and delivering key presentations, and oversight of all staff facing communications.
- Foster a strong positive culture, attracting quality talent to the ICT Services Branch.
**Experience Required**
- Demonstrated minimum 8 years' experience leading teams (minimum of 3 years at the Director level) to deliver ICT services through ICT management frameworks such as ITIL.
- Demonstrate an ability to deliver exceptional outcomes.
- Demonstrated ability to foster strong positive cultures
- Demonstrated experience and technical domain knowledge across cloud platforms, service management and ICT Operations.
- Experience working in Government or providing services to Government agencies.
- Security clearance at the Negative Vetting 1 level, or the ability to obtain
- Tertiary qualifications in an ICT related discipline, or business management.
- Certifications in ITIL, version 3 or later.
