Child and Family Centre Manager

**Introduction**:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

**Description**:
About the Role

Effectively lead the development and implementation of universal entry early childhood services and targeted programs within, and from, the Child and Family Centre in Waterford West. This will include working closely with staff and families that access the CFC in determining family and child needs, using data inferences to inform program planning. Programs and activities should, at the very least, provide targeted supports that help a family and caregivers to grow the identity, community and kin connections, wellbeing, learning and communication skills of children. All activities are focused on building the capability of parents to respond to their child’s needs, while empowering families to lead their own change beyond their involvement at the CFC. Accordingly, the CFC Manager will also work closely to develop and implement programs around increasing the attachment-based parenting skills of families and activities that target the early engagement of caregivers in their child’s learning journey. The role will also oversee the coordination of staff case managed interventions that support the wrap-around in-home care to vulnerable families across the Logan region.

Duties
- Lead and implement staff strategies and initiatives that meet program performance in ‘Program Performance Dashboard’ on PowerBI.
- Lead the implementation of staff supports that maintain adherence to the program Model of Care, Human Service Practice Framework, Early Childhood Model and enhancing staff role clarity.
- Lead one to one formal coaching with each staff member monthly utilising the ATSICHS Coaching document/framework.
- Lead the development of a responsive client 'Customer Service' culture in the team.
- Lead high-level risk management in statutory child protection cases and lead the engagement with external partners as appropriate.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Child and Family services team that will help you grow personally and professionally.

**Benefits**:

- Permanent full time position.
- Starting annual salary of $90,600 (depending on qualifications and experience).
- 11% Super + Not for Profit Salary Packaging (Increases your take home pay).

**Skills and Experiences**:
COVID-19 Requirements
- Immunization history showing you have received received two doses of a Covid 19 vaccine is encouraged.

Required
- Bachelor qualification in Social Work/Human Services/Psychology/Sociology/Criminology/Counselling or relevant field and/or five (5) years’ experience in relevant human service field e.g. Child Protection, Family Support, Youth Support, Youth Justice, Disability, Housing, Domestic Violence.
- Minimum three (3) years’ experience in a practitioner or front line position in similar field.
- Minimum 12 months demonstrated experience in managing a team in a Team Leader, Team Coordinator, Manager or similar role and/or in an acting role.
- Ability to work in a performance driven environment and meet month-to-month program targets.
- Requirement to travel across Brisbane and Logan and work at multiple locations.
- Demonstrated experience in overseeing and coordinating case management processes and procedures.
- Ability to lead, guide and manage people including the implementation of cultural change and change management opportunities.
- Demonstrated ability to meet targets/performance outcomes.
- Decisive listening, influencing and persuasive skills.
- Ability to utilise participative management practices and adopt a supportive, stimulating management style to achieve real and tangible quality outcomes for clients.
- A willingness to travel across the ATSICHS Brisbane and Logan region of services and work across different sites.
- Working with Children’s Card (Blue Card).
- Current National Police Check.

Preferred
- Experience with PowerBI or similar dashboard target system.

How to apply

Only successful applicants will be contacted.