Business Development Officer

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

State Emergency Services provides strategic management and direction within all functions relating to operations to ensure that SES capability is developed through the delivery of QFES obligations described in the Fire and Emergency Services Act.You will be a key member of the regional development team providing high level technical, reporting and business support, advice and training to users of strategic Information Technology (IT) statewide systems.

The Business Development Officer is responsible for contributing to the collation and reporting of regional data that supports the development, implementation and evaluation of operational plans, policies and procedures, including the collection of high quality data during large scale operations through management and support of IT and key information systems such as Operations Management System; Electronic Incident Action Plans; and Total Operations Mapping to contribute to the effective management of QFES operations.

Key requirements

Highly desirable requirements
- Knowledge and experience in the management of database management systems.
- Ability to create data visualisations and custom reports using dashboard tools (e.g. Microsoft Power Bi and/or Microsoft reporting services) including SQL.
- Possession of a current Certificate IV in Training and Assessment qualification or can obtain the skill within a mutually agreed timeframe.

Special requirements
- Flexible working hours and intrastate travel may be a requirement of this position.
- The incumbent will be appointed as a staff member of the SES and the hours of duty applicable to this role are pursuant to the Queensland Public Service Officers and Other Employees Award - State 2015: specifically, the spread of ordinary hours for SES staff are 0600 to 2200, Monday to Sunday.
- Capacity to work on night and/or weekend to suit an SES volunteer environment.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Contribute to the development and implementation of data capture and state, and regionally driven processes with a focus on consistency and effective resource utilisation to ensure reporting needs can be achieved.
- Conduct regular reviews and work with stakeholders to ensure high level data quality complies with audit requirements.
- Prepare periodic and ad-hoc regional reports to support sound business planning and decision-making.
- Maintain regional data to provide high quality information for operational performance management and other reporting requirements.
- Analyse data and provide advice to key stakeholders to support the development and implementation of strategies to enhance regional capability.
- Deliver training to staff in the use of strategic information management and performance planning/ management systems.
- Build and maintain effective working relationships with key internal and external stakeholders and contribute through information sharing and participation in pre-release systems testing and regional forums.
- Contribute to an environment in which high quality services and continuous improvement processes are delivered to all levels of management and staff.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision
- Stimulates ideas and innovation
- Makes insightful decisions

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.