People Operations Team Leader

2 days ago

Mandurah, Australia Dovida Full time

**About this opportunity**

As the People Operations Team Leader, you will take the lead in driving a seamless and engaging employee experience across every stage of the employee lifecycle. This pivotal role calls for a highly skilled and experienced HR professional with a proven ability to deliver across diverse areas including onboarding, compliance, recruitment and employee engagement.

Based across our Mandurah and Bunbury offices, you will guide and develop our local team, ensuring service excellence while championing process improvements and compliance. This is an exciting opportunity for a talented HR leader to make a meaningful impact within a collaborative, values-driven organisation that is committed to its people and growth.

**Why join us?**
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team
- Annual Appreciation Day
- Access to our Employee Assistance Program

**Key Responsibilities**
- Oversee end-to-end HR operations, including onboarding, offboarding, employee records, HRIS integrity, and compliance reporting.
- Partner with hiring managers to deliver recruitment campaigns and oversee onboarding to ensure a positive employee experience.
- Drive process improvements and system enhancements across HR workflows and tools.
- Act as a key contact for employee queries, supporting performance management, investigations, and disciplinary processes when required.
- Oversee performance review cycles, employee engagement initiatives, and quarterly caregiver meetings.
- Coordinate training logistics and compliance tracking to support capability development and workforce safety.

**About you**
- Formal qualifications in Human Resources desired
- At least 3-5 years experience working in HR operations or generalist HR roles
- Excellent verbal and written communication skills
- Excellent interpersonal and conflict resolutions skills
- Always provide a high standard of customer service to all stakeholders
- Strong and accurate computer and data entry skills

**ABOUT US**

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

Li-onsite

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