Allocator

4 days ago

Canberra, Australia Hanson Full time

**Engage, Balance and Drive**

We are looking for a reliable and conscientious individual with a passion for customer service to join the Hanson team as an **Allocations Supervisor** based in **Fishwyck, ACT**. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.

Your team are responsible for delivering the right product, on the right truck for the right time.

***In your new role, you will**:

- Be in the driver’s seat, making decisions that impact the overall performance of the business
- Balance our customers’ needs and allocation of our fleet through effective planning and decision making to ensure maximum fleet productivity, utilisation and efficiency
- Engage with customers and respond to enquiries, manage and monitor orders

**This role is a great fit for you, if**:

- You have previous customer service experience (There is no requirement for you to have experience in Allocations because we’ll train you)
- You have a passion for delivering remarkable customer service and great results
- You are a team player who can multi-task and make quick effective decisions under pressure
- You are a natural problem solver and enjoy planning
- You analyse and react to individual customer requests and the overall performance of the business
- You keep a cool head and have a high level of resilience and adaptability to changing situations
- You enjoy utilising advanced technology

**What we offer**:

- You will be rewarded with an attractive remuneration package
- You will be provided with ongoing, on the job training
- Be part of highly recognised global brand name and growing organisation
- Ongoing career and development opportunities

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