Care Coordinator

2 weeks ago

Sydney, Australia Leora Healthcare Full time

Home and Community Care
- Full-Time
- Sydney | NSW

**About the Role**:
We are looking for a passionate Care Coordinator to join our supportive and vibrant services team. You’ll thrive with us if you:

- Are solutions-oriented, and thrive in a dynamic, high-performance culture
- Build meaningful relationships and maintain them
- Work collaboratively while enjoying the freedom of independent decision-making
- Approach challenges with a problem-solving mindset and a commitment to quality

**What you will be responsible for**:
The Care Coordinator is pivotal to ensuring the successful delivery of services to our clients. Reporting directly to a Team Leader, your core responsibility will be the organisation, scheduling, and management of support workers to maintain consistent and high-quality support. You will contribute to the team’s success by:

- Coordinating and actioning client service requests and bookings in line with Leora’s policies and guidelines
- Managing feedback, complaints, and incidents from clients and support workers
- Monitoring client funding and renewal processes
- Allocating, coordinating, and deploying rosters in alignment with the SCHADS Award and client budgets
- Building strong relationships through regular communication with clients, support worker, families, and other stakeholders

**Skills & Qualifications**:
To excel in this role, you will bring:

- Previous experience in a related role, preferably within the disability or aged care sectors
- Qualifications in Health, Disability, Aged, or Community Care
- Exceptional communication and relationship-building skills
- A strong ability to problem-solve and manage multiple competing priorities in a fast-paced environment
- Knowledge of the National Disability Insurance Scheme (NDIS) is highly desirable

**Why Leora?**:
As we continue to scale in 2025, Leora provides ongoing opportunities for mentoring and career growth, flexible working options, and rewards and recognition programs. You can also enjoy:

- Remuneration package includes base + bonus + benefits
- Additional day of paid leave
- Compounding yearly bonus to celebrate your work anniversary
- Fitness Passport - discounted access to a range of facilities for you and your loved ones
- Confidential access to the innovative Leora mental health wellbeing platform

**Leora is committed to providing an inclusive and equitable workplace. We are an equal opportunity employer and have been recognised as an Australian Financial Review “Best Places to Work” for four consecutive years from (2021-2024); HRD Employer of Choice (2023); Above and Beyond Sydney Disability Staff Recognition Award (2023); and a Top 100 Global Inspiring Workplace (2023).

**Acknowledgement of Country**:
Leora acknowledges the Traditional Custodians of the land on which we live and work. We pay our respect to their elders past and present, and all Aboriginal and Torres Strait Islander peoples today.

**How to Apply**:
Learn more about Leora’s current opportunities here.

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