Service and Warranty Supervisor

3 days ago

Geelong, Australia AHB Group Ltd Full time

The AHB Group is a leader in building residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria.

Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, Marque just to name a few.

We are growing and so is our Service and Warranty team, so we find ourselves now looking for an experienced Service and Warranty Supervisor to join us make our customers dream come true.

This role can be based in the Western Suburbs of Melbourne, Geelong or Ballarat, however the footprint of the role covers all 3 areas.

**THE ROLE**:

- Conduct and perform New Home Service & Warranty Inspections
- Preparation of inspection reports and service requests
- Identify, assess and resolve building defects
- Liaise with relevant stakeholders including customers, suppliers, and trades
- Support and assist Service and Warranty admins and Technicians
- Provide quality customer experience & focus

**QUALIFICATIONS, EXPERIENCE, ATTRIBUTES**
- **Proven experience from a trades background or similar role**
- Sound knowledge of VBA guidelines and construction process
- Well-rounded skillset
- Ability to work autonomously as well as in a team environment
- CERT IV in building and construction highly regarded
- Australian Drivers License

**BENEFITS**
- Fully maintained company Vehicle
- Mobile Phone, Fuel Card, E-Tag Provided
- Weekly team catch-up's and coffees so you never feel like your alone
- Awesome team and a down to earth leader
- A growing building company with a huge pipeline of work
- Our company events are second to none
- Opportunities to grow within the organisation

So, if you are currently in a role where there is uncertainty, little room for growth and development, you need to be talking to us.
- Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person._
- To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves._

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