Schedule Coordinator Home and Community

1 day ago

Caboolture, Australia Bolton Clarke Full time

$15,900 Salary packaging + $2,650 meal and entertainment allowance
- Work in a positive environment with a highly dedicated and supportive leader
- Commitment to supporting your professional development | Work/Life Balance

**About Us**

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.

Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

This is a permanent full-time position, working on a fixed roster, Monday to Friday 8am-4pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients’ needs.

Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your scheduling skills and analytical thinking.

**‘A week in the life’**

- Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks
- Receive calls in relation to care recipient/external providers queries and ensure these are responded to in a timely manner
- Respond to calls appropriately within an administrative capacity
- Works with roster coordinator to ensure resources meet client demand
- Liaise with staff and clients in regard to schedule changes

**What do we need from you?**

- Experience gained in a similar role including the navigation of multiple platforms
- Solid experience in administration
- Problem solving skills
- Confidence in decision making within a fast-paced environment
- Strong organisational skills
- Intermediate computer literacy (MS Office)
- Excellent communication skills
- Team player

**Why should you join Bolton Clarke?**

- Access to salary packaging benefits - increase your take home pay
- Work in a positive environment with a dedicated and supportive team
- Commitment to supporting your professional development
- Work/Life Balance
- Private Health Insurance Discounts
- Employee Assistance Program

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