Cafe Manager

**About Cakes by Max**

Cakes By Max Brenner has brought a melting pot of complex flavours and ingredients to our stores. At Cakes By Max, moments of indulgence is at the heart of everything we do. The Australian family-owned business who also owns Max Brenner, uses the artistry and expertise of skilled French pastry Chefs to create cutting-edge creations using only handmade, fresh, local ingredients.

With 25 stores and international footprint in Australia and New Zealand, our vision is to continue our rapid growth plans for the Max Brenner and Cakes by Max businesses while bringing taste and experience to all our guests every single time as they explore a world of comfort and connection, that is indulgent cakes by Cakes by Max

We recognise that everyone is unique and can make their mark at Cakes by Max. Our people are our priority, and our focus is on developing talent from within. If you are ambitious, results driven and passionate about fine crafted desserts and delivering authentic exceptional guest service, then join our **Highpoint **Cakes by Max Team today as a **Cafe Manager**

**A day in the life at Cakes by Max**:

- Manage the execution of our daily operations and running of the store including store cleanliness and presentation
- Manage the planning and execution of the store including but not limited to rosters and marketing promotions
- Lead by example and drive our Team Members to deliver memorable guest service and experience
- Manager our people related tasks including recruitment, training and development, coaching, feedback and performance management.
- Deliver on set sales budget and manage labour spend, stock levels and other controllable expenses
- Build morale and team spirit by fostering a work environment where team member input is encouraged and valued
- Ensure all Cakes by Max standards are upheld at all times
- Manage, prepare and serve our delicious drinks including coffees, hot chocolates and teas to the finest standard
- Manage, prepare and serve dessert menu items that promise to tempt all taste buds to the finest standard
- Complete in-house training to keep you up to date

**About You**:

- Previous management experience of minimum 2 years is essential
- Previous hospitality or retail experience is essential
- Exceptional customer service experience
- ability to lead and effectively communicate
- Energetic, positive and guest focused with can do attitude
- Love the energy the hospitality industry brings
- Enjoy creating memorable experiences for our guest
- Driven to provide exceptional guest service
- Ability to work well collaboratively as part of a team

**Why Cakes by Max?**
- We offer onboarding and continuous training programs including barista training
- Australian owned company with a growing global footprint
- National and International career opportunities and support for your career growth
- Work for a family-owned business who values their Team Members
- Flexibility to suit your lifestyle
- Gain skills and experiences that will last a lifetime
- Black shirt and apron provided as part of uniform

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Work Location: In person