Medical Secretary

Create Health is a private women’s health group in Melbourne specialising in Obstetrics, Gynaecology, and Fertility treatments and offer a full range of specialist medical services related to women's health. Established in September 2019, Create provides exceptional and holistic care for all women, in a supportive, patient-centered environment.

**Company Values**

Our company Values underpin everything we do. We value:

- Excellence: evidence based, highly skilled, expert care;
- Innovation: pioneering new approaches in the pursuit of excellence;
- Inclusion: celebrating diversity
- Collegiality: working as a team
- Patient Centered Practice: enabling health and wellness.

**About the Role**

The Medical Secretary duties include:

- providing professional service with a commitment to excellence in patient care and politely attending to patients calling or visiting the practice;
- providing accurate and timely administration of appointments, referrals, operating list administration, clinic billing, theatre billing, debtor follow up, other clinic administrative duties;
- diligent and enthusiastic approach to work with high attention to detail, time management and multitask ability;
- providing excellent secretarial support to the specialists;
- ability to manage all patient interactions in an empathetic manner while efficiently managing the daily work requirements;
- maintains a high level of written and verbal communication skills;
- assisting with other generic administration tasks as required;
- contributing to marketing activity, such as social media posts and event coordination;
- maintaining confidentiality, patient privacy and all practice information at all times.

**About you**

To be a member of our team, you will have:

- an energetic and friendly disposition;
- a professional level of presentation and communication;
- a reliable and punctual work commitment;
- the ability to work autonomously within a fast-paced team environment;
- the ability to work flexibly in a team environment including occasionally starting early, or leaving after hours in emergency circumstances.
- a calm and friendly patient manner, particularly when assisting patients; and
- proficient computer skills (experience in medical software packages is desirable but not essential);
- a high level of communication and interpersonal skills;
- ability to learn new and diverse tasks that may present in our expanding organisation.

Only applicants shortlisted for interview will be contacted.

**Job Types**: Full-time, Permanent, Part-time

**Salary**: From $25.00 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff, patients and visitors entering our practice are required to wear a mask and must be fully vaccinated. We take extra care with our infection control practices and encourage the use of hand sanitisers in the practice.

**Experience**:

- administration: 1 year (preferred)

Work Authorisation:

- Australia (required)