Rostering Co-ordinator/ Administration Assistant

6 days ago

Hurstville, Australia Home Instead Hurstville and Bankstown Full time

**Home Instead Hurstville Bankstown **is a leading provider of high-quality, relationship-based in-home care for ageing adults in the community. Our modern office is located at Riverwood, located close to shops and the train station.

**About the role**

Are you looking for variety in your role? Do you love engaging with people and building relationships? Can you work under pressure and have a talent for coming up with solutions. Would you like an opportunity to make a difference in your local community? If you answered yes, take the lead and be part of Home Instead

**Primary Duties, include but are not limited to**:

- Coordinate client services and CAREGivers schedules.
- Manage incoming requests in a friendly and professional manner.
- Ensure our CAREGivers and clients are matched based on established requirements (such as skills, experience, location and personality).
- Work with key stakeholders providing relevant information from initial requests to end of services.
- Set up and finalise new client schedules.
- Assist the Care Manager and other team members with administration duties as required.

**What we offer**:

- A small (but growing) team environment; great job satisfaction where you a are making a difference to people living in the community.
- On-going training and development.
- Flexible working arrangements.
- Respectful and supportive atmosphere.
- Growing company.

**Skills and experience**
- Previous experience in scheduling/rostering people and /or services in a fast-paced environment would be an advantage, but not essential as full training will be provided.
- Customer service experience.
- Strong organisational, time management and problem-solving skills.
- Office administration experience an advantage.
- Accurate data entry skills and experience in MS Office (Word, excel, outlook)
- Great communication skills and personable telephone manner.
- An interest in and empathy in supporting older and vulnerable people would be an advantage.
- Proven ability to work both autonomously and as part of a team.

To be considered, _you must:_
- Have proficient computer skills, including Microsoft Office and Excel.
- Be a self starter with strong communication, problem solving, time management, conflict resolution skills.
- Be flexible, adaptable and able to remain calm under pressure.

**How to Apply**

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hurstville NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

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