Officer - General Services Operations Analyst

1 week ago

Sydney, Australia Citigroup, Inc. Full time

Business & Travel Shared Services (BTSS) has responsibility for core and non-core products of BTSS, and the functions to support these for Australia and New Zealand. The role of the BTSS Operations Manager is to perform the efficient operation and maintenance of BTSS products, support Citi AU Franchise across multiple vendors, third party supplier management perform accounting tasks, metrics compilation and reporting, risk and control practices, management activities, incident support, projects, and management of physical archiving procedures. **Responsibilities**: - 3rd party vendor relationship including monitoring and reporting, issue escalation, required analytics and the management, reconciliation & administration of BTSS mailroom, print, archiving, courier, stationery vendors. - BTSS Operations Management of Archiving Services Australia in relation to Third Party Management, metrics reporting, invoicing and overseeing Records Management Officers adherence to policy. - Project Management support for all BTSS in country or Regionally / Global aligned projects for Australia and New Zealand in relation to our Shared Services Agreements - Management of Mailroom and Print Operations in consultation with Fuji Xerox including overseeing the daily functions of 4 Fuji NEMS. - Supervises operations of Central Receiving Unit for invoice batching, supporting the Australia and New Zealand business. - Provide support to the contract renewal and contract tender process working with various stakeholders in business such as Legal, Procurement and Business Department Heads - Monthly Governance of Vendors and monitoring SLA's - Records Management Activities for Australian Archiving - physical box sample retrieval, records destruction review, records inventory reconciliation, etc. - Validate vendor invoices and payment requests against invoice supporting documents - Review cost allocation methodology on shared service/products to ensure the allocation is up to date. - Research and resolve invoice discrepancies and issues - Monthly metrics submission to region with accurate and timely reporting. - Other various ad-hoc tasks as assigned **Qualifications**: - 2-5 years experience - Proficient in Microsoft Office Suite - Demonstrated organization and documentation skills - Experience in working with vendors / third parties and SLA's - Previous experience working with Archiving metrics, practices and retention an advantage **Education**: - Bachelor's degree/ University degree or equivalent work experience **Job Family Group**: Corporate Services **Job Family**: General Services **Time Type**: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the " **EEO is the Law** " poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

  • Officer - General Services Operations Analyst

    2 weeks ago

    Sydney, Australia Citigroup, Inc. Full time

    Officer - General Services Operations Analyst (Hybrid) Business & Travel Shared Services (BTSS) has responsibility for core and non-core products of BTSS, and the functions to support these for Australia and New Zealand. The role of the BTSS Operations Manager is to perform the efficient operation and maintenance of BTSS products, support Citi AU Franchise...

  • Service Desk Analyst

    1 week ago

    Sydney, New South Wales, Australia Graincorp Operations Full time $90,000 - $100,000

    Role: Service Desk AnalystLocation: Sydney (Barangaroo)Salary: $90–$100K incl. Super + BonusEvery role at GrainCorp helps deliver high-quality service to our customers and communities. In this role, you'll contribute by:Providing Level 1/2 technical support to over 2,500 internal users and contractors, ensuring smooth IT operations and enabling business...

  • Officer - General Services Operations Analyst

    2 weeks ago

    Sydney, Australia Citi Full time

    Business & Travel Shared Services (BTSS) has responsibility for core and non-core products of BTSS, and the functions to support these for Australia and New Zealand. The role of the BTSS Operations Manager is to perform the efficient operation and maintenance of BTSS products, support Citi AU Franchise across multiple vendors, third party supplier management...

  • Service Operations Analyst

    2 days ago

    Sydney, Australia The Star Entertainment Group Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • Data Analyst

    7 days ago

    Sydney, New South Wales, Australia Legal operations Full time $60,000 - $90,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Data AnalystThe opportunityAs our Data Analyst, you will join a team of multidisciplinary professionals in a role that focuses...

  • IT Service Analyst

    1 week ago

    Sydney, Australia VGW Full time

    **IT Services Analyst** **VGW is a fast-growing technology company and creator of market-leading online social games. With offices across Australia, USA, Canada, Malta and the Philippines we are on a mission to be the biggest gaming company in the world!** **Due to major growth we are expanding our IT Services team in Sydney and currently looking for an IT...

  • Operations Analyst

    19 minutes ago

    Sydney, Australia RELX Full time

    About our Team Elsevier advances science and improves health outcomes as a global leader in information and analytics. We support science, education, learning, and healthcare through quality information, data, and analytics. We are a small team managing the supply chain for the business. Our team works the in-house ERP system and all related databases...

  • Revenue Operations Analyst

    19 minutes ago

    Sydney, Australia SafetyCulture Full time

    **Revenue Operations Analyst**: - EdApp : Sydney- Revenue Operations - Revenue Operations /- Full-time Permanent /- Hybrid- SafetyCulture is a customer and product led SaaS company with the purpose of helping frontline teams get better every day. We are building a mobile-first operations platform that gives workers a voice, and leaders visibility, to make...

  • Operations Analyst

    2 days ago

    Sydney, Australia Onset Full time

    Business Analyst - Roles and Segregation of Duties (Australian Leading Bank) - 12 - Month Contract (extensions available) - Paying $650-750 per day incl super - Hybrid Working Environment in their State of the art CBD office Are you a talented and driven Business Analyst looking for an exciting opportunity to work with our client, Australia's leading bank?...

  • Treasury Operations Analyst

    2 weeks ago

    Sydney, Australia GPS Capital Markets, LLC Full time

    Description: **The Company** GPS Capital Markets is a corporate foreign exchange brokerage firm headquartered in South Jordan, Utah. GPS was founded in 2002 and has grown into the largest FX brokerage firm in the United States. Come work for one of the Best Companies to Work for in Utah, as awarded for nearly a decade. **About the Role** Treasury...