Rostering Officer

**2 Positions available**

**1 x Full Time - Italian Speaking**

**1 x Part Time - 3 days per week - Italian Speaking**

**What we offer you**
- Comprehensive and face to face training prior to starting your role
- On-going support and training
- Rewards and loyalty gifts
- Uniform that is well recognised within the industry
- Access to salary sacrifice benefits
- Values-based culture & supportive team environment
- A rewarding career in a continual growth industry
- Opportunities for further career development within the organisation
- Free Italian language classes and cultural activities at Italian Language Centre (ILC) after 6 months.

**About the Role**
- Responsible for all rostering and other related administration duties
- Managing a large number of daily rosters to support staff to ensure services are delivered according to clients' care plans
- Organising and scheduling planned and unplanned leave
- Recording and processing client cancellations
- Liaising with clients regarding planned and/or changes to scheduled visits and provide clients with timely and relevant information regarding their service/s
- Maintaining accurate, detailed and up to date information on support staff availability
- Delivering a customer-focused approach

**About you**
- Experience in scheduling a large volume of rosters
- Ability to reschedule cover of unplanned changes in staff availability including sick leave, personal leave and emergency replacement
- Advanced organisational / time management skills and ability to prioritise tasks.
- Ability to thrive in a very fast paced environment and work exceptionally well under pressure and within time restraints.
- Understanding of government subsidised in-home service programs
- Proven excellent Client service manner.
- Attention to detail and accuracy
- Skilled communicator
- Problem solver with good negotiation skills.
- Knowledge of community based services is desirable
- Ability to communicate in another language is highly regarded
- Have a police certificate issued by the Australian Federal Police
- Full COVID-19 vaccination
- Able to work in Australia without restrictions

**About Co.As.It.**

Co.As.It. Community Services has been supporting the community by providing in home care services and social connection activities for over 40 years. Recognised for delivering high quality services and placing its clients at the centre of care. Our philosophy of building relationships with our clients and our staff is at the forefront to all that we do. Individuals are recognised for their individuality, enabling them to make choices that support their independence.

**Job Types**: Full-time, Part-time

**Salary**: $67,000.00 - $73,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person