Casual Medical Receptionist

Jupiter Health Spearwood is currently seeking a experienced Medical Receptionist to join our team.

Our clinic can be busy so the applicant must have experience in the role as well as experience in Best Practice Software would be ideal.
Must be open to work any hours that are needed including evenings, weekends and public holidays.
You may be asked to cover other Jupiter Clinics as well.

About the role:
As a Medical receptionist you will be the first point of contact for the patients and need to create a professional welcoming environment keeping in mind patient confidentiality.

Your responsibilities will include but are not limited to:

- Answering & Directing phones call appropriately / Dealing with telephone enquiries from other health care providers.
- Front of house reception / Greeting patients upon arrival.
- Processing patient accounts/ Managing patient invoicing and receipting too third party suppliers.
- Use of Best Practice medical software
Schedule patient appointments.
- Ability to take direction and ask questions when required.
- Provide quality care and service to patients.
- Ensuring confidentiality and management of patients' needs.
- Prioritizing workload - able to work under pressure.
- Ability to work to a flexible roster including nights, saturdays & sundays.
- Team player.
- Immaculate presentation.
- Punctuality & reliability.
- Ensuring all relevant documentation is completed in a timely manner.
- Managing the waiting room.
- Use of HICAPS.
- Knowledge in medicare billing and schedules.
- Skills and experience.

The successful applicant must possess the following attributes:

- The ability to operate effectively in an environment of a high and varied workload, demonstrating judgement and advanced skills in the delivery of administrative services.
- Excellent computer skills.
- Exceptional customer service focus.
- A warm, collaborative, can-do attitude.
- Excellent problem solving skills.
- Previous experience working in a Medical Practice is essential.
- Knowledge of Best Practice software preferred.
- A professional, patient and courteous manner.
- Excellent articulation and telephone manner.
- Strong communication skills.
- Exceptional attention to detail.
- Ability to work in a fast paced environment.
- Strong multitasking capabilities.

**Job Type**: Casual

**Job Type**: Casual

**Salary**: $30.00 - $32.00 per hour

Supplemental pay types:

- Overtime pay

**Experience**:

- Medical admin: 1 year (preferred)

Licence/Certification:

- Double Vaccination (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person