Customer Liaison/receptionist

1 day ago

Hendra, Australia Sime Darby Motors Full time

**Job Details**:

- Reference #- 50509- Location(s)- Hendra- Expertise- Administration, Receptionist- Job level(s)- Entry Level, Graduate, Experienced- Work type(s)- Permanent- More details (document)

**Part of the Sime Darby Motors Group, SD Autobody specialises in restoring customers damaged luxury cars to showroom condition, from the smallest scuff to a large-scale repair.**

Are you a personable, organised individual, motivated by the challenge of continuously exceeding customer expectations? We want to hear from you

**SD Autobody** is currently seeking a **Customer Liaison / Receptionist** to join the team in our Hendra facility.

You will be the first point of contact for our business, your professionalism, manner and overall behaviour will need to be reflective of our prestige brand.

**If successful for this role, you will be an integral part of our customer experience with responsibilities including but not limited to**:

- Managing the service phone lines and any queries received
- Liaising with customers at our customer lounge / reception facility regarding their vehicle repairs and updating progress
- Customer data management
- Preparing service folders for up-coming repairs
- Up-selling customer repair and service requirements
- Inspecting customer vehicles and note previous damage and mileage

**When you join our team, you will receive;**
- A supportive and diverse team environment with a stable and internationally recognised organisation.
- Gain access to an employee benefits account including discounts on groceries, fuel, electronics and more
- Ongoing opportunities for Career development and Growth
- Health & Wellbeing Bonus, Birthday leave, and Study Support available

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