Part-time Administration Assistant for Physio Clinic

4 days ago

Ashgrove, Australia Inline Physio Ashgrove Full time

**Inline Physio Ashgrove is seeking a Part-Time Administration Assistant for 21 hours per week.**

**Days and Hours**:
**Wednesday 8:30-1pm**

**Thursday 8:30-6pm**

**Friday 8:30-5:30pm**

Inline Physio Moorooka is seeking a **Part-Time Administration Assistant** to join our friendly and dynamic team of Allied Health Professionals. This role offers the opportunity to be an integral part of a small private practice that delivers high-quality healthcare in the heart of Ashgrove.

**About the Role**

As the first point of contact for our clinic, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice.

You’ll be responsible for front desk administration, appointment management, and patient communications while contributing to a welcoming and professional environment.

**Key Responsibilities**
- **Front Desk & Patient Care**: Warmly welcome patients and be the friendly face of our clinic.
- **Appointment Management**: Schedule and oversee bookings using our practice management software.
- **Case Coordination**: Liaise with insurers, medical centers, and third-party providers (e.g., DVA, WorkCover).
- **Billing & Payments**: Process invoices, HICAPS, EFTPOS, and Medicare payments (via Tyrohealth).
- **Administration Support**: Prepare and finalise referral letters, maintain records, and ensure efficient office operations.
- **Practice Management**: Assist with housekeeping tasks to maintain a well-run and professional clinic.
- **Clinic Presentation**:Ensure the clinic maintains a professional and welcoming appearance through light housekeeping and organization.

**What We’re Looking For**
- Exceptional and empathetic customer service skills
- Strong proficiency in computers and technology
- Excellent verbal and written English communication skills
- Professional, proactive, and able to handle confidential information with discretion
- Reliable, detail-oriented, and able to follow established systems and procedures
- A positive team player who fosters a supportive work environment
- Self-motivated, eager to learn, and open to skill development
- Confident with a growth mindset and a problem-solving approach
- Ability to remain calm under pressure and manage competing priorities
- Values working autonomously and independently whilst also receiving managerial support when needed
- Interest and committment in contributing to the growth of the business
- _**Availability to cover extra shifts when your fellow admin team member takes leave as they will for you**_

**Training & Support**
- You’ll receive 3 days of **one-on-one training** with our current experienced Admin Assistants
- Our **cloud-based systems** ensure access to remote support from staff at our other locations and the company director.
- A **comprehensive online procedures and training system** is available for ongoing guidance.

**Expected Training Start Date: Wednesday 27/08/2025**

**How to Apply**

If this role sounds like the perfect fit for you, we’d love to hear from you

**"I'm Your Moorooka Admin Assistant"**

We look forward to starting the conversation with you

**Job Type**: Part-time

Pay: $28.00 - $30.00 per hour

**Benefits**:

- Employee discount

**Experience**:

- Microsoft Office: 1 year (required)
- Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 27/08/2025

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