Account Manager

**Career Area**:Marketing / Sales / Product Support**:
**Caterpillar Australia **is part of the global organisation Caterpillar Inc. consisting of approximately 100,000 employees. Our brand is globally renowned and is underpinned by our core values - Integrity, Commitment, Excellence, Teamwork and Sustainability. We bring each one of these to life in everything we do.

Caterpillar Australia has a fantastic opportunity for an energetic, diligent and self-starter professional to join the Construction Industries Services Development business as an Aftermarket Corporate Account Manager based in Melbourne. In this role, you will work closely with our defined Corporate Accounts, internal stakeholders and dealer network to deliver and execute the annual business plan.

Your core tasks will be focused on engaging the assigned CAT dealer network, develop and implement aftermarket channel solutions for targeted high-opportunity customers. Your communication skills will be critical to your success in this role as you work to optimize dealer’ sales force and sales channel effectiveness, in addition to leveraging opportunity management systems and processes, while recognizing and respecting independence of dealer.

Reporting to the Area Sales Manager for Australia, New Zealand and Indonesia (ANZI), this position is being offered as full time permanent on-going employee. The successful applicant will have flexibility with their hours and travel requirements

**About the Role**
- Collaborate with dealers and internal stakeholders to help them enhance digital and physical sales coverage for Retail
- Identify new retail aftermarket solutions growth opportunities, develop & execute approved targeted marketing campaigns
- Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.
- Drive regular sales performance reviews with dealers and ensure proactive implementation of corrective actions where needed.
- Track opportunity, participation, and close rates. Develop local action plans, leveraging CRM and Customer Insights, to attack lost sales.
- Seek understanding, document, and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure development groups and other entities are aware of product & customer needs.
- Keep up to date with industry trends, changing technology and market regulations in countries covered.
- Manage individual travel and entertainment budget
- Understand Caterpillar’s business model and act within the business process guidance on review and approval for variance programs and commercial actions.

**About you**:

- A University Degree in engineering, business/entrepreneurship, or marketing and/or experience working in a dealer/supplier relationship in sales and marketing areas
- Professional with stand-out interpersonal skills and clear decision-making and creative problem-solving qualities
- Solid project management skills and an ability to coordinate multiple projects to meet competing deadlines
- A natural ability to work with many different stakeholders in varying functional and seniority levels
- Can demonstrate strong business acumen with excellent skills in negotiation and influencing
- Knowledgeable about the Australian retail construction industry is highly desirable but not essential

**Benefits**:

- Caterpillar Australia is committed to flexible working arrangements, helping employees to achieve their work-life goals
- Competitive remuneration package including additional superannuation and share options.
- Career development with global prospects
- A strong commitment to safety and your wellbeing
- An inclusive workplace culture focused on quality, customer service and the environment
- A commitment to diversity and inclusion, equal opportunity, and equal outcome
- SMART spending APP
- The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Caterpillar is an Equal Opportunity Employer (EEO).

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