Clinical Intake Officer

3 days ago

West Ipswich, Australia Queensland Health Full time

About the role
This role may be eligible for the Queensland Health Attraction Incentive. See link - Queensland Health Workforce Attraction Scheme
This role works with families, referrers, and services to effectively co-ordinate services for children with developmental concerns to ensure the right service provision, at the right time and in the right place.
**The role includes**:

- Triaging of referrals for the Child Development Service (including specialist child development service, paediatric outpatient clinics and sub-acute care)
- Comprehensive knowledge of referral and eligibility guidelines, scheduling processes/guidelines.
- Cross department review of referrals to ensure 'no wrong door' for children that are referred to General Paediatrics.
- Initial referral response for families who require additional support to engage with services whilst waiting for care.
- Engagement with referrers in West Moreton catchment to support timely and appropriate referrals.
- Engagement with services across the West Moreton catchment that work with children with developmental concerns to ensure alternative pathways of support where appropriate.

About you
- High level clinical skills with experience and knowledge of children with developmental disorders and their families across the developmental continuum 0-18 yrs.
- Knowledge of referral and scheduling processes/guidelines
- Ability to operate effectively within an integrated interdisciplinary team model inclusive of medical and allied health personnel, across hospital and community-based settings and contribute to effective partnership development across the government and non-government sector.
- Knowledge of frameworks and guidelines and policies that support an inclusive culturally responsive environment for clients, referrers, and colleagues.
- Ability to integrate service changes into practice and engage in quality and service improvement activities to ensure high quality service provision for children and families.

About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

**Benefits**:

- 17.5% annual leave loading (Additional allowances/entitlements may apply)
- 12.75 % employer contribution to superannuation
- Professional development
- Salary sacrificing options
- Wellness programs
- Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

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