Customer Service Officer

8 hours ago

Wayville, Australia Partnered Health Full time

Full-time opportunities - we are growing
- Offering competitive rates - generous employee benefits
- Providing a high-quality experience for our clients

**Founded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand.**

We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, which is supported by our centralised Contact Centre based in our head office in Wayville SA.

**About the role**:
We are seeking a fixed-term, full time

The position is
**Full-time (Monday to Friday, 38 hours per week)** for a one (1) year period. You must be available between 7:30am - 7:30pm to be scheduled for 8-hour shifts. We will provide you with a tailored training program delivered upon commencement to ensure that you have the necessary skills and training to provide consistent and quality services to our clients.

**About you**:

- Previous experience in a contact centre setting or in medical administration
- Exceptional customer service skills and cultural sensitivity
- Ability to navigate through multiple systems to input and retrieve information
- Excellent verbal and written communication skills
- Commitment to ethical behaviour and conduct
- Ability to work as a team to ensure results and client KPIs are met
- Company funded pre employment medical

**Why join us**:

- Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more
- Employer Funded Parental Leave and Sorry Business Leave.
- Discounted Gym Memberships and Corporate Health Insurance.
- Employee Assistance Program.
- Novated Leasing.
- Personal Development - expand your experience and knowledge with our in-house online learning platform.
- Engagement surveys - we listen to you, as a team member, and take action on the issues that matter to you.
- Diverse and inclusive workforce that reflects the diverse community in which we operate in.

**About us**:
Jobfit Health Group is part of Partnered Health. The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Jobfit Health Group, Partnered Health Medical Centres, Fuel Your Life, Northcare Physio, Baseline Onsite, and New View Psychology. Together in Healthcare.

Aboriginal and Torres Strait Islander people are encouraged to apply.

**Jobfit Health Group**

**Partnering with business for a healthy workforce

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