Village Manager

2 weeks ago

Bibra Lake, Australia Lendlease Full time

The Business:
With more than 76+ villages and 17,000 residents nationally, Keyton (formerly known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.

Join us in this exciting period of change, now as a standalone business, focussing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

An exciting opportunity has become available for an energetic Village Manager to join our Retirement Living business, based at our stunning village at Bibra Lake.

Peacefully located opposite Bibra Lake Reserve, Lakeside Village is a vibrant community that creates a warm and welcoming work environment.

The Role:
- Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture- Building strong stakeholder relationships across internal and external stakeholders is crucial for this role- Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village- Maintaining a high level of commitment to the customer and the community- Implementing day-to-day operational plans and maintenance programs- Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service.

Having a vibrant people-centric focus will see you thrive in this role, as will:
- The ability to lead, support and mentor team members.- Solid background in customer-centric or operations-based roles- Strong ability to build, maintain and utilise relationships- An ability to balance different priorities and manage day-to-day expectations for the residents and their families.- Experience in hospitality, facilities management, senior living or property management sectors would be highly regarded.

**Benefits**:
- Bonus scheme and options for salary sacrificing- Training and working with a supportive and fun team- Career development and growth opportunities- Health & Wellbeing Program- 18 weeks paid parental leave for primary carers- 3x extra Wellbeing days per year

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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