Manager Investigations

6 hours ago


Sydney, Australia NSW Department of Customer Service Full time

**The State Insurance Regulatory Authority (SIRA) is looking for a Manager Investigations to join our team**
- Grade: 11/12
- Salary - $145,378 - $168,130 + super
- Permanent, ongoing
- Hybrid from Sydney CBD

**The opportunity**:
Are you ready to make a real impact and be part of a dynamic agency safeguarding the State’s compulsory third party (CTP) scheme? We're looking for an exceptional Manager Investigations with a background in regulatory and criminal investigation to head our MAIR Investigations team.

**About the team**:
The MAIR Investigations team is responsible for conducting investigating into offences against the CTP scheme. We're determined to be a formidable regulator, driving positive change in behaviour, and ensuring strict compliance across the schemes.

**About the role**:
The Manager, Investigations within the MAIR Investigations team, is part of Investigations and Enforcement at the State Insurance Regulatory Authority. Your leadership will guide and inspire our team as they conduct major, complex investigations, inspections, and targeted operations to uphold and strengthen compliance with SIRA's relevant legislation.

**In this role, you will**:

- Provide clear operational direction and inspiring leadership to foster a culture of teamwork, achievement, and accountability.
- Develop and empower our talented staff, ensuring they're ready to take on new challenges and responsibilities while preparing for the future.
- Mentor and support our Investigators to excel in their roles.
- Collaborate effectively with internal stakeholders - investigators, inspectors, lawyers, and management - as well as external partners like icare, insurers, and legal representatives.

For more information on the role and its accountabilities, click here to view the role description.

**To be successful in this role you will demonstrate**:

- Appropriate qualifications and/or significant industry experience.
- Proven expertise in leading operational staff, providing invaluable support and mentorship in high-volume, high-pressure environments.
- A track record of skilfully conducting and managing investigations and inspections, proficiently gathering evidence, and preparing briefs for prosecution.
- Demonstrated background of managing and conducting complex fraud investigations.
- Advanced knowledge of criminal law, rules of evidence, criminal procedures, and administrative law.
- Familiarity with electronic Investigation Case Management Systems, enabling you to oversight investigations efficiently and effectively.
- Exceptional communication skills, including the ability to produce timely, well-crafted reports and effortlessly engage with stakeholders both inside and outside the organization.
- Demonstrated experience in leading the development and execution of successful compliance programs.

**If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you**

**Closing date: Friday 30th May 2025 [at 9.59am]**

**What we need from you**:
To start your journey towards becoming our Investigations Manager, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**Belong in our diverse and inclusive workplace**:
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**:
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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