Platform Adminstrator

**Platform Engineer - Google Workspace**

**The Role**:This role involves maintaining, monitoring, and enhancing the Google Workspace platform for A&G users. You'll leverage your deep technical expertise in Google's ecosystem, strong automation skills, and a platform-centric approach to build robust foundations within a financially-regulated environment, ensuring optimal performance and usability across the business.

**Your New Team**: You'll join our dynamic Collaboration Team within the Infrastructure Department, a key part of Auto & General's Technology division. We're a fast-growing insurer dedicated to safeguarding our customers' futures. You'll work alongside talented IT professionals, contributing to a cohesive, secure, and high-performing environment that supports our multi-award-winning brands.

Key Responsibilities:

- Lead the strategic design, architecture, and continuous evolution of the Google Workspace platform.
- Implement and champion DevOps principles, including version control and CI/CD pipelines.
- Enforce comprehensive security controls, data loss prevention (DLP) policies, and data governance within Google Workspace.
- Manage and optimise critical security features such as Security Centre, Vault, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
- Establish and optimise monitoring, alerting, and logging solutions to ensure service health and performance.
- Lead complex incident management, root cause analysis, and implement preventative measures.
- Design, implement, and manage seamless integrations between Google Workspace and other enterprise systems.
- Optimise Google Workspace integration with Google Cloud Platform (GCP) services.
- Create and maintain high-quality technical documentation, including architectural diagrams and Standard Operating Procedures (SOPs).
- Collaborate strategically with cross-functional IT teams, business stakeholders, and external vendors.
- Be open-minded to learning and assisting with other collaboration platforms (e.g., Slack, LumApps, Atlassian).

Qualifications & Experience:

- Proven experience in a similar role (e.g., Platform Engineer, DevOps Engineer, Senior System Administrator) managing large-scale enterprise SaaS environments, with a significant focus on Google Workspace products.
- Experience in an administration or governance position managing 1000+ users on a SaaS platform.
- Demonstrated ability to provide 3rd-level support, create support documentation, and manage cases directly with Google support.
- Proficiency with Jira or similar project management tools, with a strong understanding of Agile methodologies.
- Relevant Google Cloud Certifications: Associate Google Workspace Administrator and/or Associate Cloud Engineer.

Our Perks: Location - Toowong Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

- Hybrid Work: Work from home 2 days a week, with our office located in Toowong.
- Extra Leave: Paid 'ME' day, a paid volunteer day, and the option to purchase additional leave.
- Development Opportunities: Access to internal programmes and online courses.
- Employee Discounts: Discounts on Budget Direct insurance products.
- Reward and Recognition: Celebrate high performance with recognition, rewards, and incentives.
- Onsite Facilities: End-of-trip facilities and private spaces for nursing mothers.
- Get Social: Participate in vibrant social and community activities, including annual celebrations.

About us: Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

_Note: Recruitment agencies are kindly asked to refrain from sending unsolicited resumes. Auto & General is not responsible for any fees related to unsolicited resumes._