Threat Analyst, Aus

5 days ago

Sydney, Australia Cofense Full time

Reporting to the Manager of Phishing Defense Services, the Threat Analyst is responsible for actively monitoring and processing phishing threats reported our customers

**Essential Duties/Responsibilities**
- Assist Sr. Threat Analysts during investigations.
- Maintain ownership of cases opened for customers including updating cases, communicating with the customer, and documenting resolution
- Assist in production of monthly customer reports
- Maintain adequacy of skills by attending approved conferences, training, and other related events
- Assist with creation and maintenance of products including updates and upgrades, backups, and troubleshooting
- Response to customer requests submitted via ticketing systems and other communication channels
- Other duties as assigned.

**Knowledge, Skills and Abilities Required**
- Ability to recognize need for prompt escalation of malware review

**Education and/or Experience**:

- Minimum 3 years general security experience or education including demonstrated ability to perform phishing and malware analysis
- Industry recognized certifications in Malware Analysis and Incident Response preferred
- 2-4 Year Degree in Computer Science or field experience preferred

**_ - Disclaimer-_

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