Account Specialist

6 Strong values define our culture and help us executive Novartis strategy in line with our mission and vision. These values and behaviors are Innovation, Quality, Collaboration, Performance, Courage and Integrity.
- Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs and an in-house marketplace for rotations and project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
- As part of the IMI transformation, we have newly crafted Account Specialist - In Market roles across NSW, VIC and QLD reporting into Head of In-Market Portfolio.
- As an Account Specialist - In Market you will be promoting multiple product lines across your designated territory understanding the market dynamics and crafting access in multiple channels.
- Your responsibilities include, but not limited to:
- Deliver on In-Market Brand goals including the achievement of financial and/or share targets for an assigned territory and as part of State or National goals. Achieve this through high quality sales interactions and delivering meaningful customer coverage and frequency.
- Undertake detailed analysis of accounts utilising quantitative analysis, customer feedback, partner mapping and assessment of the competitive landscape.
- Develop, implement and refine customer engagement strategy, define account action plans, align with cross-functional stakeholders on action plans for priority accounts and execute.
- Contribute to the functional goals of the In-Market Portfolio team. Help the team identify key opportunities through contributing to the development of business plans, customer insights and prioritisation of opportunities across the product portfolio
- Ensure the timely reporting of adverse events to the regulatory department in accordance with company procedures
- Ensure the accurate and timely completion of all weekly reports, maintenance of territory records and CRM database, handling of enquiries/ complaints quickly and professionally and in accordance with company procedures.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- What you’ll bring to the role:
- Ability to manage sophisticated portfolio offering with multiple customer audiences and decision maker units
- Key account management experience
- Specialty care product sales
- Experience working in a matrix organization
- Excellent collaboration and engagement skills with partners across the organization and with HCPs
- Agile and adaptable nature, able to work in a rapidly changing environment
- Strategic attitude along with passion and a high emotional intelligence will be critical to be successful in this role

transformingforgrowth
- Why Novartis?
- 766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
- We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
- We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do here at Novartis**Division**
- PHARMA

**Business Unit**
- AMAC

**Country**
- Australia

**Work Location**
- Melbourne

**Company/Legal Entity**
- AU Pharma Pty Ltd

**Functional Area**
- Sales

**Job Type**
- Full Time

**Employment Type**
- Regular

**Shift Work**
- No

**Early Talent**
- No