Account Manager

3 days ago


Sydney, Australia Willis Towers Watson Full time

In this role you’ll be responsible for effectively managing and growing clients’ Surety and/or Builder’s Warranty programs, both for existing and new clients.

**The Role**
- Manage clients' Surety, ensuring the delivery of high-quality services
- Develop and maintain productive relationships with the Regulator insurers, clients and other key stakeholders
- Work with our offshore Operations team to ensure the preparation/processing of surety bonds and tax invoices
- Maintain comprehensive client data on WTW systems, facilities and databases
- Facilitate annual review of warranty and surety bond programs for WTW clients, promoting the best interest of the client
- Manage the administration, including policy documents and credit function
- Maximise the revenue generated from the existing client base through continual analysis of Client profitability
- Optimise revenue through effective debtor management, premium funding management and the utilisation of facilities
- Actively seek and secure new business opportunities, including cross selling of broader WTW service offerings
- Adhere to all compliance and business processes as set out by the Regulator
- Maintain a detailed audit and review program of internal and external stakeholder output
- Keep abreast of continuing regulatory changes and developments in surety and builder’s warranty
- Mentor less experienced Brokers within the team, continually supporting their development
- Provide input to the practice/team strategy, business plans and objectives



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