National Manager Financial Lines

5 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**12 month opportunity**:

- **Build a culture of continuous technical improvement throughout the Commercial Claims functions**:

- **Sydney or Brisbane CBD location / hybrid wfh**

The National Manager Financial Lines & Injury Liability Claims is accountable leading the overall performance (customer, financial, people and risk) for the Financial Lines Claims and Injury Liability Portfolios holding ~$100M pa and ~$130M financial accountability respectively. This portfolio consists of professional indemnity, injury liability and highly complex claims nationally.

**What you’ll do (not limited to)**:

- Accountable for driving exceptional customer and claim outcomes for Financial Lines, Injury Liability and High Value and Complex claims
- Develop a team culture of high performance, accountability and customer focus
- Operationalise the Commercial Claims strategy
- Drive strength in capability and technical skill of individuals through coaching and support tailored professional development
- Use strong business acumen to understand and identify lead indicators, monitor individual / team and departmental results and manage performance
- Contribute to the development of the strategic and operational goals, and budget plans for the Commercial Claims portfolio specifically in building technical capabilities through all client facing claims roles.

**What you will bring**:

- Minimum 7 years commercial experience in insurance or financial services
- Minimum 5 years experience leading high performing teams
- Demonstrated management experience within insurance claims or large-scale operational teams
- In depth understanding of commercial insurance products, underwriting practices and product design
- Strong business acumen with strong knowledge of key business drivers that enables accurate budgeting, forecasting and business planning
- Critical thinking with the ability to analyse situations accurately and make effective decisions.

**What's in it for you**:

- Competitive salary package
- Discounts of up to 25% on our various Insurance
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).

**What you will love about working with us**:
We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 14 Jul 2025 AUS Eastern Standard Time
**Applications close**: 18 Jul 2025 AUS Eastern Standard Time

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