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Manager - Des

2 weeks ago

Hornsby, Australia Ability Options Full time

Comprehensive employee benefits, incl. $15,900 in NFP Salary Packaging
- Opportunities for career progression and development
- Rostered Day Off (RDO) - one day off per month

**The Role**

Managing and leading our team in the North Sydney area, you will be a person who is customer-focused, business-minded, but more importantly someone who can challenge themselves and their team to perform at their best on a daily basis. You will monitor and manage business operations to improve performance and efficiency.

As the Manager DES, you will be responsible for:

- Providing support to team in delivering sustainable placements for Job Seekers, meets government contractual requirements and achieve operational results.
- Coaching and mentoring staff to achieve employment goals resulting in excellent performance and a budget surplus.
- Maintain effective relationships with a variety of internal and external stakeholders including other employment team members, employers and community stakeholder.
- Promote a positive work force and a supportive team culture.
- Lead and champion high performance across all areas of the business.

This role is a great stepping stone for someone looking to pursue a career in leadership whilst also being able to remain hands on with our clients.

**Why Work for Us?**

In return for your skills and experience you will receive:

- Benefit of salary packaging through our partner, Maxxia: Salary Packaging | Maxxia, increasing your take home pay
- A dynamic EAP partner who supports our employees with free counselling and financial services for you and your immediate family member, Employee Assistance Programs (EAPs) - Veretis Performance Psychology
- In-house Learning and Development team offering ongoing career development support
- Paid parental and partner leave
- Fitness Passport providing you access to over 500 gyms at a low price
- Employee discounts to Winc and Medibank health cover
- Yearly bonuses and pay increments
- Monthly Rostered Day Off (RDO)
- Rewards and recognition program

**To be successful in this role you will be;**
- An energetic individual who prides themselves on supporting others to achieve and accomplish their goals.
- A hands on coach and mentor who has the ability to empower both employees and customers.
- Naturally self-driven and enjoy supporting your team to be industry leaders.
- Highly organised, process driven and have great time management.
- A forward thinking individual who has the ability to take both customers and employees on a journey to success.

**Essential Criteria**:

- Working knowledge of The Disability Services Act and Disability Service Standards.
- Proven supervisory leadership experience [2+ years] - coaching for performance.
- Demonstrated results focus - ability to meet/exceed agreed performance targets and deliver exceptional customer service.
- Demonstrated ability to analyse, plan, negotiate, make decisions and prioritise tasks in line with service delivery demands
- Satisfactory background check, including NDIS Worker Check and Working with Children Check (or willingness to obtain)
- Current NSW Drivers licence (P2 minimum)
- Evidence of Covid-19 Vaccination including booster

**Who are We?**

Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500 jobseekers including parents, Indigenous communities, school leavers and people with disability to prepare for, gain and maintain employment.

Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.