Claims Car Advisor

5 days ago


Brisbane, Australia Youi Pty Ltd Full time

As a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure your Youi clients have a positive and memorable claims experience.

**About the role**
- Onsite and full time, working Monday to Friday at our Ann Street office
- No experience required as full paid training provided
- Manage your own portfolio of claims
- Processing claims, from start to finish
- Problem solving to reach outcomes that work for both our clients and Youi
- Be the direct point of contact for customers, service providers and assessors to ensure the smooth processing of each claim

**About you**
- Familiarity with case or portfolio management is highly regarded
- Exceptional attention to detail, with experience in administration a bonus
- Great communication skills to effectively present and articulate information
- Skilled at multitasking and thrives in a busy environment
- Strong problem-solving skills and sound decision-making capabilities
- Don't tick every box?_ _No worries_

We understand that many skills are transferable, so even if you don't tick all the boxes, we encourage you to apply.

**Perks and benefits**
- Great work/life balance with set start/finish times
- 22 days of annual leave, plus volunteer leave, and yearly salary reviews
- Career progression opportunities - we believe in promoting from within
- Paid induction training and ongoing career development
- An awesome work culture that encourages creativity and celebrates diversity
- Ideally located surrounded by numerous eatery and retail options
- An award-winning reward and recognition program
- Discounted insurance products
- Discounted gym memberships through Fitness Passport
- Free skin checks, flu jabs, and wealth mastery sessions
- End of trip facilities
- Casual dress code

**Ready?


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