Elwick Hotel

**About The Elwick Hotel**:
A part of The Vantage Hotel group that comprises 12 community-based hotels around Tasmania. The Ewick hotel is located in the heart of Glenorchy, was established in 1904, making it over 120 years old. Situated on Main Road, the hotel has been a central part of the Glenorchy community for many years and has maintained its historical charm while serving as a gathering place for locals and visitors alike.

**What you can expect in a day in this role**:
In this role, you will be responsible for attending to inquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service.

Some of your day-to-day duties will include:

- Managing and maintaining gaming functions and operations
- Managing TAB functions
- Day-to-day operations of gaming rooms
- Assisting patrons with both food and beverage orders, inquiries and complaints
- Uphold cleanliness and hygiene standards

**What you will bring to the role**:
Along with excellent customer service and the ability to take initiative, you will have:

- Demonstrated cash handling proficiency
- Knowledge of all gaming machine regulations, compliance, operations, and procedures
- An understanding of food & beverage products and services
- A professional & mature “can do” attitude with the ability to work autonomously
- Current Responsible Service of Gaming Certificate (RSG)
- Current Responsible Service of Alcohol Certificate (RSA)
- _Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous_
- Please note that to be successful in this role, you need to be able to work a variety of night and weekend shifts, which may include public holidays._

**What you can expect from us**:
The Elwick is a part of Federal Hospitality (including 12 local hotels in the Vantage Group, Wrest Point, Saffire, and Macq01) and offers:

- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities
- Staff discounts across Federal Hospitality properties
- Free parking and staff uniform

**Interested? Take the next steps to apply**:

- If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website, _Federal Hospitality Careers_._