Business Administrator

3 days ago

Berwick, Australia Bupa Full time

About Bupa

Bupa Aged Care is one of Australia’s leading private residential aged care providers with more than 59 care homes across the country. At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do, and that we deliver our purpose of ensuring Longer, Healthier, Happier Lives. Our Berwick Care Home currently looking for motivated and responsible to join our team. The below Homes are seeking an experienced Business Administrator:
**Benefits of Bupa**
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Internal transfers across our care homes
- Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners

**About the Role**

As the Business Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our passionate and dedicated General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.

**Duties**

Each CSC has their own portfolio of duties.Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties.Below is an example of tasks but you certainly wouldn’t be responsible for all of them
- ** Resident Placement** - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
- **Employee Service** - Support and oversee the Care home employee experience, through: Administering rosters, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- **Concierge / Reception / Admin** - Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

**Skills and Experience**
- PatienceWorking in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role.You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role

**Culture**

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

**How to Apply**

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

  • Administration Team Leader

    7 days ago

    Berwick, Australia Monash Health Full time

    Job Requisition ID: 5932 - Legal Entity: Monash Health - Location: Berwick, VIC, AU, 3806 - Employment Type: Full Time - Posting Date: 9 Oct 2025 **Monash Health is a great place to work** Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality...

  • Administrative Officer

    5 days ago

    Berwick, Australia Monash Health Full time

    Job Requisition ID: 3515 - Legal Entity: Monash Health - Location: Berwick, VIC, AU, 3806 - Employment Type: Part Time Fixed Term - Posting Date: 3 Feb 2025 **Monash Health is a great place to work** Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe,...

  • Administration Team Leader

    7 days ago

    Berwick VIC, Australia Monash Health Full time $90,000 - $120,000 per year

    Job Requisition ID: 5932Legal Entity: Monash HealthLocation:Berwick, VIC, AU, 3806Employment Type: Full TimePosting Date: 9 Oct 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service...

  • Head of Vce Programs

    3 days ago

    Berwick, Australia Chisholm Institute Full time

    Chisholm's Senior Secondary College is a registered Non-School Provider (NSP), delivering the Victorian Certificate of Education (VCE), Vocational Major (VM) and Victorian Pathways Certificate (VPC), and primarily educating young people (aged 16+) who have left school early for a variety of reasons. Chisholm also offers an adult VCE program, supporting all...

  • Enquiry and Enrolment Lead

    2 weeks ago

    Berwick, Australia Chisholm Institute Full time

    This position is accountable for managing the day to day operational and administrative functions in the Student Enquiry and Enrolment Services team including managing the provision of customer service, administrative tasks and complex or technical enrolment advice. This role provides outstanding leadership through role modelling and consistent coaching to...

  • Patient Services Officer

    3 days ago

    Berwick, Australia Advara HeartCare Full time

    Want to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare. Join us and help move Australia’s heart health and your career forward. Our Best Starts with You! We are looking for an energetic and professional individual to join our busy clinic based in our Berwick Clinic as a part-time...

  • Product Development Manager

    1 week ago

    Berwick, Victoria, Australia T. Rowe Price Full time $120,000 - $200,000 per year

    KM3POSITION PURPOSEThe Product Development Manager is responsible for design, development and over-seeing product-life-cycle activities across asset classes for UCITS and AIFs based in Luxembourg and UK.Acting with a high degree of autonomy, the Product Development Manager is responsible for translating market, client, and competitor insights into an EMEA...

  • Service Receptionist

    1 day ago

    Berwick, Victoria, Australia Berwick Toyota Full time $60,000 - $80,000 per year

    The CompanyHFH Auto Group is arguably one of the biggest Automotive Car Dealership groups in the South East Suburbs of Melbourne.  Established in 1996 HFH Auto Group has grown from just a single brand to owning and representing several brands including Toyota, Ford, Mazda, Lexus and Jayco.Our mission:To become the most respected and loved dealership group...

  • Teacher - Hairdressing

    2 weeks ago

    Berwick, Australia Chisholm Institute Full time

    As a teacher - hairdressing, your key responsibilities include: - Plan education practices and delivery sessions that reflect the most effective way to engage learners - Ensure that teaching materials and resources meet all regulatory standards, training packages and related requirements - Establish and maintain a positive learning environment, including...

  • Vce Vm Teacher

    2 weeks ago

    Berwick, Australia Chisholm Institute Full time

    As a VCE VM Teacher, Senior Secondary and Pathways, your key responsibilities include: - Plan education practices and delivery sessions that reflect the most effective way to engage learners - Ensure that teaching materials and resources meet all regulatory standards, training packages and related requirements - Establish and maintain a positive learning...