Content Author

The purpose of this role is to fulfil the website publishing for clients and manage a small team of content authors to ensure timely delivery of critical website content authoring tasks.

Job Title:
Content Author

**Job Description**:
dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Merkle are a team of dreamers, doers, and deliverers. Our collaborative and agile ways of working mean you’ll develop versatile skills and be exposed to new and exciting thinking. Combine that with a pioneering spirit aimed at making a positive impact on brands, society & each other - and you’ll soon realise why we’re at the forefront of the digital economy.

Merkle is a leading data-driven Customer Experience Management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

The Role:
As the Content Author you will play a pivotal role in leading a small team of Associate Content Authors in performing content authoring services for our client's website. This client is a global brand and household name, with market leading products to enable digital experiences. This position requires a dynamic individual with a keen eye for detail, excellent communication skills, and a passion for digital content creation and management. The Content Author will be responsible for ensuring high-quality, engaging, and accurate content is delivered on time and meets the needs of both global and regional stakeholders.

Main tasks and responsibilities:

- Lead and mentor a team of Associate Content Authors, providing guidance, support, and feedback to ensure high-quality output.
- Monitor team capacity and workload, ensuring efficient allocation of tasks and resources.
- Take responsibility for the team’s capacity to handle projects and the quality of their output.
- With your Manager, act as a representative for the Australian region within the global content authoring team, ensuring regional perspectives and requirements are considered in global initiatives.
- Attend global meetings and projects, contributing insights and feedback from the Australian market.
- Coordinate with global teams to ensure regional adaptations are correctly implemented.
- Work closely with regional stakeholders to understand their content needs.
- Develop, edit, and publish engaging content for our clients website, ensuring it aligns with brand guidelines and meets the highest standards of quality and accuracy.
- Utilise Adobe Experience Manager (AEM) and Milo to build and customise web pages, leveraging available features and designs within our ecosystem.
- Ensure that web pages are visually appealing, user-friendly, and aligned with design and brief specifications.
- Ensure that all updates are accurate, timely, and meet the specified requirements.
- Adhere to detailed content publishing plans and project schedules to ensure timely delivery of all web properties assigned to you.
- Implement best practices and innovative solutions to enhance user experience and engagement.

Pre-requisites:

- Bachelor’s degree or equivalent experience
- Minimum of 3 year’s experience in web publishing.
- Leadership experience and associated skills.
- One year of web publishing experience in an enterprise setting
- Experience working with Adobe Experience Manager (AEM) or equivalent content management systems.
- Web 2.0 technology fundamentals.
- Proven web debugging skills across browsers, devices, and operating systems.
- Calm under pressure while managing competing project priorities.
- Ability to quickly comprehend dynamic enterprise workflows and process.
- Jira ninja

(Very) nice to have:

- Entry level competence in HTML5, CSS3, XML and Javascript.
- Entry level competence in visual media manipulation eg: crop, resize etc.
- Language skills: Thai, Indonesian or Japanese highly regarded

What’s in it for you:

- 5 weeks annual leave after 2 years of service and 3 whole company Wellness Days per year
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
- Bring your whole self to work We have opportunities to join our DEI workstreams and champion initiatives across the business
- Support to work flexibility and ensure you are set up for success with our ‘Be the Best You’ policy
- Huge perks with discounts on health insurance, gym memberships, car purchasing or novated leasing, retail and travel.

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

**Location**:
Sydney

Brand:
Merkle

Time Type:
Full time

Contract Type:
Fixed Term Co