Front Service Supervisor

Sydney, NSW, AUS_
- _per hour_
- _Hourly_
- _Full Time_

**About Capella Hotels and Resorts.**

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotel in the world.

**Front Service Supervisor**

Be the heartbeat of our front service team, ensuring every guest's arrival and departure is seamless, warm, and memorable. From managing the flow of luggage to leading our rockstar team of bell attendants, you'll make sure first and last impressions are nothing short of exceptional.

**The role**:

- Lead and inspire the Front Service team (think Bell Desk magic-makers).
- Keep our lobby vibe smooth and polished, while ensuring the team shines.
- Manage the efficient flow of luggage and guest services, coordinating with other hotel departments as needed.
- Oversee the transportation of guests and their luggage to and from the hotel, as well as other requested destinations.
- Maintain accurate records of luggage storage, retrieval, and deliveries.
- Opens and closes car doors for guests whenever the opportunity arises.
- Work closely with Front Office, Culturists & other departments to deliver flawless service.
- Hails taxis and answers guests' inquiries.
- Valet Parking.

**Talent Profile**
- Sharp eye for detail & a love for creating unforgettable guest experiences
- Previous experience in Front Services, Bell Desk, or similar supervisory roles
- Basic computer skills with hands on experience in room maintenance
- Strong communication skills & the ability to stay cool under pressure
- _Valid driver's license (bonus points for exceptional valet skills)_
- Valid working rights in Australia

**What you will receive with Capella Sydney**
- Be a part of likeminded team members who share knowledge to be successful
- Work with beautifully crafted spaces and amenities in a Heritage building
- Complimentary meals
- Full uniform provided and laundered
- Discounts and more
- Ability to grow and develop within and opportunities with the group
- Work with a diverse team of hospitality stars

**About Capella Hotels and Resorts.**

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotel in the world.

**Front Service Supervisor**

Be the heartbeat of our front service team, ensuring every guest's arrival and departure is seamless, warm, and memorable. From managing the flow of luggage to leading our rockstar team of bell attendants, you'll make sure first and last impressions are nothing short of exceptional.

**The role**:

- Lead and inspire the Front Service team (think Bell Desk magic-makers).
- Keep our lobby vibe smooth and polished, while ensuring the team shines.
- Manage the efficient flow of luggage and guest services, coordinating with other hotel departments as needed.
- Oversee the transportation of guests and their luggage to and from the hotel, as well as other requested destinations.
- Maintain accurate records of luggage storage, retrieval, and deliveries.
- Opens and closes car doors for guests whenever the opportunity arises.
- Work closely with Front Office, Culturists & other departments to deliver flawless service.
- Hails taxis and answers guests' inquiries.
- Valet