Receptionist

**About us**:
We are an established and well-reputed medical clinic located in Wallan, offering a high-quality healthcare service for our patients.

Our team members are mentored regularly, trained thoroughly and highly supported

**The position**:
We are looking for an experienced, committed, and enthusiastic person to join our fantastic reception team.

The position is ongoing casual with appx 12 hours with potential for increase.

You'll have a set roster, but will be expected to cover other staff members in case of illness, leave etc.

You will work with a committed team and will enjoy a varied and engaging role.

**What we are looking for in our newest team member**:

- You ideally have extensive experience in a healthcare administration role, preferably as a medical receptionist.
- You are competent in daily reception duties, self-sufficient, and able to learn new things quickly.
- You are someone who can deliver an excellent service to our patients and demonstrate a high standard of performance and conduct.
- You show initiative, and you are always looking for things to do.
- You must be flexible, adaptable and highly organised.
- You thrive on a fast-paced work environment with a remarkable ability to multitask.
- You pride yourself on maintaining a clean and tidy work environment
- You are somebody who communicates well and possesses a great phone manner.
- You are well educated, have great computer skills, and are a quick learner.
- You love to work - you are always willing to give 100% and you actively participate in the success of the business.
- You have great integrity. You are trustworthy and honest.
- You can follow direction and you are happy to receive constructive feedback
- You are a helpful and considerate person and you work well as part of a team.

**Responsibilities include**:

- You will organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient functioning of the practice
- You will provide an exceptional standard of service to our patients and assistance to clinical staff and the practice manager.
- You will open and close the clinic as per set procedures
- You will deal with patients and callers in a courteous and efficient manner
- You will perform billing and invoicing
- You will deal with emergencies when necessary following set procedure
- You will assist doctors and nurses by making phone calls, photocopying etc.
- You will type medical reports and other relevant documents
- You will perform scanning/importing of patient correspondence, results etc with a high degree of accuracy.

**To apply**

Please submit:
1. Resume with 2 professional referees AND

2. Cover letter

1. Why you think you would be great for this position

2. Why you feel this role is for you

3. What you would like to achieve from this role

4. What drives you

Applicants who do not include all the required information may not be considered.

Only short listed applicants will be contacted.

**Job Type**: Casual

**Salary**: $30.00 - $34.00 per hour

Work Location: In person