Caretaker

1 week ago

Gold Coast, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are currently looking for a Caretaker to join our team at Oaks Gold Coast Hotel. The Caretaker will be required to be available for caretaking duties from 10pm to 6am, 7 days a week (shared between the caretakers).

Accommodation and utilities are fully provided.

Areas of responsibility:

- To facilitate any late arrivals for check-in
- To respond to emergencies in the building during the evenings
- To respond to noise complaints
- To provide guest assistance when "answering service" is unable to deal with a problem (Note: All after ordinary business hours calls will be forwarded to an answering service)
- To complete the after-hours call-out log book for all call-outs
- Ensure all information is handed over to the Company’s oncoming staff for the next shift

**Qualifications**:

- Previous Front Office experience is advantageous.
- Effective, honest and professional communication
- Exceptional customer service skills and an unwavering positive attitude
- A high level of self-motivation and confidence

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Additional paid leave including Birthday, Vaccine and Study leave
- Career progression & education assistance
- Wellbeing programs (Uprise)
- Reward & Recognition programs

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

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