Aged Care Support Workers

**Casual Community Support Workers - Qualified to provide personal care**

Please submit your resume and a cover letter.

**ABOUT MENZIES SUPPORT SERVICES**

The Dame Pattie Menzies Centre Inc. trading as Menzies Support Services provides Aged Care and Disability Supports within the shires of Murrindindi and Mansfield. Menzies Support Services has operated in the region for over 40 years, with its head office located in Alexandra, Victoria.

Menzies Support Services is committed to the safeguarding of children and vulnerable people. All employees will undergo rigorous compliance screening prior to and during their employment.

**POSITION OBJECTIVES**

Community Support Workers provide whole of client support, in order to empower clients to lead fulfilling lives according to their own choices. Providing quality, practical, efficient and effective services to clients includes but is not limited to domestic assistance, personal care assistance, respite care, and delivered meals. Services may also include support for social connection to community, family and friends, assisting clients in pursuing their wide variety of hobbies, interests and passions.

The Community Support Worker will be responsible for delivering services according to the clients’ approved task sheet using the Wellness and Reablement Model to support client engagement and participation in the tasks.

The team is funded through Home & Community Care Program (HACC), Commonwealth Home Support Program (CHSP), NDIS, Veteran’s Home Care and other third-party agencies to provide service to the frail aged and younger people with a disability.

**KEY RESPONSIBILITIES**

To achieve a high standard of customer service, working with participants on a one-to-one basis and assist with appropriate tasks that have been agreed for the participant. These tasks will be detailed on a task list for each client and may include the following:
**Domestic Assistance**(up to a maximum of 5 hours per day):

- Undertake routine cleaning tasks in line with the participant’s schedule.
- Tasks include but not limited to; cleaning of toilets and high touch point areas, mopping, wiping down surfaces, and other duties as requested.
- Knowledge of cleaning procedures and practices
- Ability to assist with preparation of meals and snacks
- Report any incidents or hazards that impact on the safety of the workplace
- Assist in the monitoring of participants during service provision
- Work unsupervised with participants
- Represent the organisation while performing your duties
- Regard all information about the participant you are supporting in the course of your work as confidential
- Always reflect the principles of Duty of Care during your work
- Ensure necessary documentation and shift notes are completed as required and in a manner which reflects outcomes for the individual
- Work in a safe manner, adhering to all occupational health and safety (OH&S) requirements and report all hazards and incidents through the organisation’s OH&S processes.
- Comply with organisational policies and procedures including Menzies Support Services Code of Conduct
- Comply with the Aged Care Quality and Safety Commission - Code of Conduct for Aged Care
- Other duties as directed.

**Personal Care**:

- Assisting with showering/bathing as detailed on individual hygiene assessments.
- Dressing - assisting client dress and/or undress.
- Grooming - assist client with grooming i.e.shaving, hair, teeth, makeup.
- Taking participant shopping - assisting client to shop, bank, pay bills, mobility and transfer in and out of car - Community Support Worker uses own vehicle.
- Taking participant to medical appointments -mobility and transfer in and out of car - Community Support Worker uses own vehicle for local appointments, agency vehicle for out-of-town appointments.
- Meal Preparation - assist client to prepare meal/s
- Assistance with eating, toileting, getting in and out of bed

**In Home Respite Care**:

- Assistance with eating, toileting, getting in and out of bed
- Meal Preparation - assist client to prepare meal/s.
- Light housework, including ensuring that the client is in sight at all times.
- Outing - Taking client out i.e. coffee, lunch, park, library etc within their local area.
- Community Support Worker uses own vehicle.

**Other Client Focussed Services**:

- Supporting clients’ emotional, physical and psychological wellbeing through empowerment, and skill development
- Supporting clients to engage in a wide range of social activities
- Assisting clients in pursuit of their individual hobbies and interests
- Supporting clients to build and develop friendships and relationships e.g. via social media, attending social outings, Mens’ Sheds

**Core Physical Requirements**

The core physical job demands of this position, within OH&S guidelines, may include but are not limited to:

- Driving/sitting for up to 30 minutes between client locations
- Standing or walking for periods up to 2 hours
- P