General Manager

CycleBar is seeking a General Manager for our state-of-the-art location in Fitzroy. Our General Managers are passionate about fitness and delivering a superior
experience. They prioritise driving sales and revenue within the studio.

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner, national sales director, and the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business.

General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our mission to fuel an energetic communal experience.

Requirement:

- 2+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Reps in effective sales tactics
and techniques
- Ability to manage and drive two revenue streams: memberships and retail
- Must be fluent in English and have excellent communication and strong interpersonal
- Ability to excel in a fast changing, diverse environment
- Ability to recognise areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organised, proficient in data management, ability to prioritise and meet deadlines
- Professional, punctual, reliable and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Proficiency with computers and studio software

**Duties**:

- Lead generation including grassroots marketing and networking
- Membership sales
- Manage staff schedule
- Supervise CBX teams (CycleBar Experience staff)
- Maintain cleanliness and organisation of the studio
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Responsible for the acquisition of new members and the retention of existing members
- Conversion of non-membership-based users to membership base
- Conduct pre-planning activities each month including strategic outreach, for securing first
time rider/lead flow
- Build rapport and lasting relationships with prospective and current members. Embrace
hospitality and drive the CycleBar culture.
- General Manager will actively coach, train and educate our CBX team on hospitality and
sales conversion tactics.
- General Manager will work with the studio owner on team accountability
- Working with studio owner on setting monthly, weekly, and daily targets for meeting
goals
- Driving referral business through ambassadorship
- Any other duties as assigned
Compensation & Benefits:

- This position offers a competitive base + commission; based on experience &
performance.
- Commission paid on sales
- Opportunity to receive a bonus, based on performance

Company Overview:
CycleBar is the world's first and only Premium Indoor CyclingTM franchise. We offer
concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.

**Job Types**: Full-time, Part-time

Pay: $60,000.00 - $80,000.00 per year

Expected hours: 25 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission

**Experience**:

- retail/service sales or fitness sales: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person