Current jobs related to Customer Experience Assistant - Rosebery - M.J. Bale

  • Customer Assistant

    1 week ago

    Rosebery, Australia Spare Staff Full time

    **Spare Staff **is hiring **Customer Assistant** for **Dan murphy's Rosebery** **Customer Assistant | Dan Murphy’s** Deliver a world-leading customer experience with an iconic Aussie brand - Exciting customer-facing opportunity - Dynamic and motivated team - Competitive hourly rate with amazing team benefits **About Dan Murphy’s** In 1952, an...

  • Assistant Store Manager

    7 days ago

    Rosebery, Australia True Society Full time

    Overview: True Society is a collective of global bridal stores offering all brides the ultimate wedding dress shopping experience. With locations in Australia, the United States and Europe, we help brides celebrate their own personal style that represents their true self. True Society stores exclusively offer internationally sought-after designer brands...

  • Customer Experience Manager

    6 days ago

    Rosebery, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Are you wanting to work for an organisation...

  • Customer Service Assistant

    2 weeks ago

    Rosebery, Australia M.J. Bale Full time

    **Introduction**: Join Australia’s leading premium menswear brand, M.J. Bale - a values-led, B Corp Certified business with a passion for product, people, and exceptional customer experiences. We’re on the lookout for a customer-focused, proactive, and personable Casual Customer Experience Assistant to join our Alexandria-based Head Office team. If you...

  • Casual E-commerce Customer Care Assistant

    2 weeks ago

    Rosebery, Australia Incu Full time

    **Casual E-Commerce Customer Care Assistant - Rosebery, NSW**: **Responsibilities**: - Take appropriate action to resolve, investigate and own all customer service requests and enquiries within allocated KPI timeframes. - Be proactive in response and build relationships with the Incu customer. - Assist customers in troubleshooting online issues, and report...

  • Customer Service Representative

    2 weeks ago

    Rosebery, Australia White Fox Boutique Full time

    White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. Due to rapid growth and expansion we have an exciting opportunity for a Customer Service...

  • Customer Service Manager

    2 weeks ago

    Rosebery, Australia FISHBOWL Full time

    **About us** FISHBOWL is one of Australia’s most trusted brands offering fresh made-to-order salads with an Asian twist. We started in 2016 in Bondi and have now expanded into 50 locations across Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast. As fun, passionate, and accountable people, our high-performing teams are driven to deliver...

  • Front of House

    23 hours ago

    Rosebery, Australia MCoBeauty Full time

    We are seeking a passionate, energetic and solutions-orientated Front of House & Customer Service Coordinator. The primary role is to facilitate and support the day-to-day responsibilities of the office, across all departments. You will also be responsible for enhancing the overall customer experience by implementing and coordinating the ongoing growth...

  • Sales Assistant

    1 week ago

    Rosebery, Australia Few & Far Full time

    **Casual Retail Sales Assistant** **About the business and the role** Few and Far, an award winning homewares and furniture store is looking for a friendly, motivated and passionate Casual Retail Sales Assistant to join our team across our **BRAND NEW** Rosebery location! - Do you have a passion for great customer service and visual merchandising? - Are...

  • Admin Assistant

    1 week ago

    Rosebery, Australia Simba Car Hire Full time

    One of Australia's top car rental companies, Simba Car hire has earned a reputation for having the greatest selection of vehicles, rates, and customer service. This may be the chance you've been looking for if you want to join a vibrant group of like-minded individuals, have a driver's licence, and are able to work shifts. You will support our clients with...

Customer Experience Assistant

3 weeks ago

Rosebery, Australia M.J. Bale Full time

**Introduction**:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
**Description**:
The Customer Experience Assistant at M.J. Bale plays a vital role in ensuring exceptional service delivery and maintaining high customer satisfaction levels. This position involves various responsibilities and tasks, including:

- Providing excellent customer service by assisting customers with inquiries, product information, and purchase processes
- Responding to customer feedback and resolving any issues or concerns in a professional and timely manner
- Assisting with managing and processing customer orders, exchanges, and returns
- Collaborating with the sales team to ensure a seamless customer experience throughout their journey
- Maintaining a clean and organized store environment to enhance the overall customer experience
- Supporting marketing initiatives and events to promote brand awareness and engage with customers effectively
- Participating in product knowledge training sessions to stay updated on M.J. Bale's offerings
- Contributing to the development of strategies aimed at improving overall customer satisfaction and loyalty

**Skills and Experiences**:
Required skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work effectively in a team environment
- Proficiency in using customer relationship management (CRM) software
- Demonstrated problem-solving abilities
- Attention to detail and accuracy
- Adaptability and flexibility in a fast-paced retail environment

Required experiences
- Prior experience in a customer service role, preferably within the retail industry
- Understanding of sales processes and techniques
- Familiarity with men's fashion and apparel is advantageous