Technical Specialist

**A highly engaging role for an award-winning company**

**About the role**:

- Attractive remuneration plan with and bonus plan
- Full time position, based in Southeast Queensland
- Focused on outstanding customer service/support
- Supportive, entrepreneurial, technical environment
- Comprehensive in-house training

**About the company**:
JayChem is a Division of the Richard Jay Group Pty Ltd. Founded in 1969, Richard Jay is an internationally recognised, Australian company providing commercial laundry and food service equipment nationwide.

JayChem provides unique chemistry, industry leading equipment and exceptional service to protect the areas where people work, rest, play and heal. Our end-to-end solutions provide one point of accountability/contact for customers seeking outstanding results.

**The role**:
Although this is an autonomous role, you will be supported by a national team responsible for working with our customers to safely deliver best in class results via onsite service, process improvement/validation and ongoing account management. Our clientele ranges from large commercial laundries and aged care groups to hospitals and hotel chains. You will be primarily focused in the large commercial laundry sector, providing solutions to ensure outstanding results are achieved first time.

**Skills**:

- A safety-first mindset
- Demonstrated ability to build relationships at all levels
- Technical/process orientated thinker
- Proven ability to solve problems using an established process
- Ability to take a global view of a customer’s challenges
- Hands on individual seeking to deliver an end-to-end customer experience

**Why JayChem?**

**More information**: