Service Manager

4 days ago

Buderim, Australia Lutheran Services Full time

Join the team at **Immanuel Gardens Home Care** and supported living community in Buderim

We are operated by Lutheran Services, a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

**About the role**:
We are seeking a highly skilled and experienced Service Manager to join our Home Care team, primarily to be based at Immanuel Gardens. In this role, you will be responsible for delivering all in-home and centre-based services as funded through Commonwealth Home Support Program, Home Care Packages and various other funding sources, as appropriate within the local community, ensuring a positive outcome for our clients.

Key responsibilities include:

- Leading and supporting a multidisciplinary team
- Monitoring and reviewing the delivery of services to meet our clients' individual needs
- Undertaking regular risk assessments with a continuous improvement approach
- Seeking regular feedback from clients on service provision
- Promoting and representing the organisation to a range of external stakeholders
- Managing organisational efficiencies, including scheduling, utilisation and productivity
- P&L responsibilities for the three sites
- Quality and compliance relevant to the ACQSS

**About you**:
**What we can offer you**:
As a member of our team, you will enjoy a range of benefits, including:

- Great work-life balance
- Generous benefits package
- Flexible work arrangements
- Ongoing opportunities for professional development and career progression

If you are looking for an opportunity to make a difference in the lives of others and be part of a supportive and inclusive team, then we would love to hear from you.

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