Workplace Experience Coordinator

2 days ago

Sydney, Australia QIC Limited Full time

**Deliver 5-star service in a modern, upscale office environment with harbour views - Sydney CBD**

We’re seeking a polished, professional, and proactive Receptionist/Workplace Experience Coordinator to join our high performing team in Sydney on a 6-month contract. Our office is modern and stylish, equipped with a café quality coffee machine, fresh fruit for staff and premium foyer meeting spaces. We pride ourselves on our exceptional culture and commitment to delivering a 5-star experience to every guest and team member.

**About the Role**

As the first point of contact for our clients, visitors, and executives, you’ll be the face of our organisation. You’ll ensure a seamless guest experience while supporting the smooth day-to-day running of our office. This role is perfect for someone who thrives in a professional front-of-house environment and enjoys working in a fast-paced, collaborative setting.

**Hours of Work**
- Standard hours: Monday to Friday, 10:00am - 6:00pmOccasional evening events - flexibility to adjust hours when required.

**Key Responsibilities**
- Deliver an exceptional 5-star guest experience for all visitors and clients.
- Manage the front desk, greet guests warmly, and maintain a professional foyer environment.
- Liaise daily with Divisional Coordinators, Executive Assistants, and Executives to coordinate schedules and priorities.
- Manage meeting room bookings, catering requests, invoices and audio-visual setup.
- Provide ad hoc administration support to teams across the business.
- Operate MS Teams and MS Office to assist with scheduling, document preparation, and virtual meetings.Handle phone calls with a polished and professional manner, ensuring enquiries are directed promptly and appropriately.

**About You**
- Previous experience in front-office reception or guest services within a medium to large organisation.
- Proven ability to deliver premium guest experiences in a professional environment.
- Confident with MS Teams and the Microsoft Office suite.
- Strong communication skills, both written and verbal, with exceptional attention to detail.
- Highly organised, proactive, and able to multitask in a busy environment.
- Immaculate personal presentation and professional demeanour.Flexible and adaptable to support occasional evening events and changing priorities.

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