Medical Receptionist/administrator

**Job Title**: Full-Time Medical Receptionist
**Location**: Drysdale Bulk Billing Medical Centre, 46 Wyndham St, Drysdale VIC 3222
**Organization**: Southern Cross GPs

**About Us**:
Drysdale Bulk Billing Medical Centre, a part of the Southern Cross GPs network, is committed to delivering high-quality, patient-centered healthcare. We pride ourselves on fostering a supportive and professional environment for both staff and patients. Our modern facility is dedicated to providing comprehensive healthcare services to the Drysdale community.

**Position Overview**:
**Key Responsibilities**:

- Greet patients and visitors in a friendly and professional manner.
- Manage incoming phone calls, including appointment bookings, cancellations, and general inquiries.
- Maintain and update patient records with confidentiality and accuracy.
- Process Medicare and private billing transactions.
- Coordinate appointments and liaise with healthcare providers as required.
- Handle administrative tasks, including filing, scanning, and data entry.
- Ensure the reception area is clean, organized, and welcoming.
- Adhere to clinic policies and procedures, including privacy and infection control standards.

**Qualifications and Skills**:

- Previous experience in a medical reception or similar administrative role is highly desirable.
- Proficiency in medical software (e.g., Best Practice, MedicalDirector) or the ability to learn quickly.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of Medicare billing and bulk billing processes is an advantage.
- A friendly, empathetic, and professional demeanor.

**What We Offer**:

- Competitive salary and benefits package.
- A supportive and inclusive work environment.
- Opportunities for professional development and training.
- The chance to make a meaningful impact in the community.

**How to Apply**:
Join our team and be a part of a healthcare service that truly makes a difference

Pay: $24.00 - $52.90 per hour

Expected hours: 25 - 35 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person