Current jobs related to Service Desk Officer - Blacktown - Blacktown City Council

  • Service Desk Officer

    6 days ago

    Blacktown, New South Wales, Australia Blacktown City Council Full time $60,000 - $90,000 per year

    Job No: BC3337 Location: Blacktown, NSWBlacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more...

  • Service Desk Officer

    6 days ago

    Blacktown, Australia Blacktown City Council Full time

    **Job No**:BC3337** **Location**:Blacktown, NSW** **Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and...

  • Front Desk Receptionist

    1 week ago

    Blacktown, Australia Rec Stars Dance Studio Full time

    **Join the Team Where Fun, Creativity, and Confidence Shine!** Rec Stars Dance Studio is a fun, friendly, and welcoming environment where children and adults alike express themselves through the joy of dance. We’re looking for a vibrant, organised, and customer-focused Front Desk/Receptionist to be the friendly face that greets our dance families and...

  • Blcs Service and Training Officer

    2 weeks ago

    Blacktown, Australia Blacktown City Council Full time

    **Job No**:BC3030*** **Location**:Blacktown, NSW*** ***: Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community,...

  • Office Administrator Assistant

    2 weeks ago

    Blacktown, New South Wales, Australia beBeeCustomerService Full time $65,000 - $75,000

    Job OverviewThis varied role combines front desk duties with administrative support for internal operations and client services.Key Responsibilities:Serve as the primary point of contact for customers, addressing inquiries and providing timely and accurate information.Assist clients and visitors, greeting them warmly and offering support as needed.Answer and...

  • IT Support Analyst

    2 weeks ago

    Blacktown, New South Wales, Australia Jobs360 Full time

    DayshiftHybrid Set-upOpportunity for Career Growth Roles and ResponsibilitiesManage and maintain ANC Service Desk, update and assign requests as required To manage first/second touch technical support in resolving service disruptions, including the logging of all Incidents and Service requests Provide first/second level PC, network, and technical...

  • Maintenance Officer

    1 week ago

    Blacktown, Australia MacKillop Family Services Full time

    **Take charge of property repairs that keep homes safe** **Put your plastering and painting skill sot work across diverse sites** **Enjoy great perks including a work vehicle, tools provided and salary packaging** **About The Role** MacKillop Family Services is seeking a skilled and proactive Maintenance Officer to join our Property Team within the...

  • Customer Service Officer

    2 weeks ago

    Blacktown, Australia Blacktown City Council Full time

    ** **Job No**:BC3011** **Location**:Blacktown, NSW** **Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community,...

  • Customer Service Officer

    4 days ago

    Blacktown, Australia SMS Professional Full time

    Small close knit team - Growing business - Pathway into account management Our client a quickly growing National player in the packaging industry requires a customer service officer to join the team located in Blacktown. This role has come about due to internal promotion. You will have a strong attention to detail, not be afraid to get your hands dirty and...

  • Front Desk Assistant

    2 weeks ago

    Blacktown, New South Wales, Australia beBeeAdministrative Full time $65,000 - $75,000

    Customer Service Coordinator JobWe are seeking a highly organised and proactive Customer Service Coordinator to join our team. The ideal candidate will be the first point of contact for customers, addressing inquiries and providing timely and accurate information.This role requires strong communication skills to effectively greet and assist clients and...

Service Desk Officer

3 weeks ago

Blacktown, Australia Blacktown City Council Full time

**Job No**:BC3077**

**Location**:Blacktown, NSW**
**Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

**About the opportunity**

We are currently seeking an experienced, energetic and highly motivated professional to work as part of our Digital Services team as a Service Desk Officer on a permanent, full-time basis.

This role is responsible for providing service desk functions supporting Councillors and staff. Providing essential support for Council's digital environment to ensure that they can work with maximum efficiency.

**Qualifications and experience**

**Essential**:

- Certificate IV in Information Technology or a related field
- Solid experience in an Information Technology support role
- Experience supporting Windows 10 end user environments, audio visual equipment and meeting resources
- Strong written and verbal communications skills
- Current class C driver's licence.

**Desirable**:

- Microsoft Certified Professional or Microsoft Certified Solutions Expert qualified
- Experience with a multi-site enterprise networking environment including switches, routers and wireless technologies
- ITIL v3 or V4 Foundation certification
- Sound knowledge of Active Directory, SCCM, Office 365 and Technology One.
- Ability to work within a team environment
- Availability to work flexible working hours..

**Remuneration and benefits**

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $1,510.58 per week
- 35-hour working week
- Opportunity to participate in Council's flextime arrangement
- Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

**Our commitment to safety**

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
- Have your resume and any other relevant documentation ready to attach.

Best of luck.

**Closing date: Friday 7 February 2025, 11.59 pm**

**Contact officer: Rosanna Maccarone on 9839 6449**

**Internal ref: BCC620