Retail Security Guard-

2 weeks ago

Epping, Australia ASRM Full time

The ASRM group is looking to welcome experienced and non-experienced licenced Crowd Controllers and Security officers to join our expanding team on a casual basis.

Reporting to the Operations team and Supervisors at each site, you will be required to provide a high level of service to our clients by being efficient and demonstrating a quick response to incidents as they occur.

The roles you will perform will be to offer a professional level of security and customer service to our retail stores around Melbourne

**We have contracts in Kmarts across Melbourne but need to fill our Epping Plaza site immediately.**

**The stores require security officers every day from**:
**1800-2215hrs **(4.25 hours per shift)**

**This will be afternoon shifts as described above.**

To be successful in this role you will need to bring a top level of professionalism and customer service to your role. You will be representing a great company and working at one of the world's most known brand named stores.

**Your responsibilities will include -**
- Ensure visitors comply with the conditions of entry and venue / site rules
- Respond to incidents while always using conflict resolution and de-escalation tools
- Provide a high-quality visual security presence
- Demonstrate knowledge and competence in the implementation of emergency procedures
- Be willing to undertake additional site training.

**What you would need to bring to the role -**
**- **Hold a current Victorian Private Security individual license with the activities of Crowd Controller and Security Guard
- Demonstrate strong communication and interpersonal skills with a customer service approach
- Ability to act, think quickly and maintain professionalism in high pressure situations
- Good personal presentation and hygiene
- Ability to work autonomously or as part of a team

**Our recruitment process**

Phone conversation (5 to 10 minutes) suitability test

Face to face interview (30 minutes)

Selection and formal offer

Induction

If you feel you have the essential knowledge, skills, and experience to achieve success in this role, and you want to work for an organization where your achievement is recognized, then we want to hear from you.

**Job Types**: Part-time, Casual

**Salary**: $29.50 per hour

Schedule:

- Afternoon shift
- Evening shift
- Monday to Friday
- Public holidays
- Weekend availability

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