Service Scheduler

2 days ago


Melbourne City Centre, Australia HAYS Full time

Fantastic opportunity for a service scheduler | Career growth opportunity |Excellent team culture |Good salary

**Your new role**
***
- **Management of Service personnel to achieve efficient Labour and Resource utilisation.**
***:

- **Implement strategies and provide leadership which achieves improvement and growth within the Service Department.**
***:

- **Manage and assist with conflict resolution with customers, reference enquires and invoice.**
***:

- **Manage and maintain the scheduling of preventative maintenance contracts.**
***:

- **Manage and engage in the Warranty process as a key service outcome.**
***:

- **Ensure customer liaison with the Service Department client base is a strong focus.**
***:

- **for the management of quotations for Service provision to customers and Sales department.**

***

**What you'll need to succeed***
- Proven ability to manage and motivate service personnel in a service industry
- Ability to effectively provide a high customer service level
- Strong conflict resolution and negotiation skills
- The ability to manage labour efficiently to achieve customer satisfaction and commercial return.
- Must have experience in a similar role
- A technical background will be highly regarded
- Be a team player yet also have the discipline to work with mínimal supervision.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2693834


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