Porter
3 days ago
**About MACq 01**
Nestled in the heart of the historic Hobart waterfront, MACq 01 Hotel is a Federal Group luxury property that blends premium accommodation with immersive, unforgettable experiences. Our halls are alive with stories, art, and history that connect guests to the spirit of Tasmania.
**What you can expect in a day in this role**
In this role, you’ll play a key part in creating a warm, inviting, and welcoming atmosphere for every guest. You’ll support the Front Office team with a strong focus on enhancing the guest experience, proactively identifying opportunities to deliver service that consistently exceeds expectations. As part of this role, you’ll also:
- Handle Luggage and storage for guests
- Valet parking of guest cars
- Facilitate transport services at guest request
- Run general errands for guests and to support hotel operations
- Provide current information about in-house facilities, local events and attractions
**What you will bring to the role.**
- Experience in a similar role at a premium property (desirable)
- Current full Driver’s License
- Tasmanian recognised Responsible Service of Alcohol (RSA)
- Strong time management, organisation, and planning skills with excellent attention to detail
- Exceptional verbal and interpersonal skills, with the ability to effectively communicate with a diverse range of internal and external stakeholders
- Flexibility to work a 7-day roster, including weekends, public holidays, and evenings
**What you can expect from us**:
Along with this fantastic job and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:
- Delicious FREE staff meal available per shift
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities
**Interested? Take the next steps to apply
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