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Groups, Conference

3 weeks ago

Broadbeach, Australia SOFITEL Full time

**Company Description**
Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.

Join **Sofitel Gold Coast Broadbeach** as a **Groups, Conference & Events Executive**, where you’ll coordinate and execute exceptional events for our luxury clientele. In this dynamic role, you’ll liaise with clients to ensure seamless planning and delivery of meetings, conferences, and social functions, from inquiry to execution. With a strong focus on attention to detail, client satisfaction, and revenue growth, you’ll bring events to life that reflect Sofitel’s commitment to excellence. If you’re passionate about event planning, have a flair for creativity, and thrive in a fast-paced, luxury environment, this is your chance to join an iconic brand.
**Job Description** A Career that lets your passion shine**:

- Respond to inbound leads, qualify business and conduct initial sales discussions
- Prepare proposals, curate, create, and execute seamless events from concept inquiry to completion
- Proactively communicate with clients to understand their needs and personalize events to exceed expectations
- Manage the timeline, logistics, budgets and delivery of events
- Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews
- Consistently achieve or exceed set KPIs
- Maximize revenue by showcasing exceptional upselling abilities and understanding client needs
- Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage
- Maintain accurate records and reporting across all sales and events management systems

**Qualifications** What you will bring to the role**:

- A luxury attitude, strong interpersonal skills, and a high EQ are essential
- Proven experience in event planning and coordination (preferably within a luxury hotel environment)
- You are a self-motivated sales professional with strong negotiation skills and upselling expertise
- Exceptional communication and organisational skills, able to manage multiple events simultaneously
- Experience preparing Banquet Event Orders, conducting pre-event meetings, and preparing events reports
- Attention to detail in proposals, contracts, and event execution
- Knowledge and ability to operate Opera Cloud Software and various CRM systems

**Additional Information** Thrive in our Sofitel Gold Coast Broadbeach community**:

- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted on-site parking
- Paid birthday leave
- Personalized reward & recognition and learning & development programs
- Career development pathways locally and globally with Accor and Sofitel

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full AU working rights are required for this role.